Table of contents
Table of contents
- What is ManageEngine?
- Why look for a ManageEngine alternative?
- What are ManageEngine’s specializations?
- The pros and cons of ManageEngine: An overview
- The 11 best ManageEngine alternatives for IT teams in 2025
- 1. Atera
- 2. Addigy
- 3. Syxsense
- 4. N-sight
- 5. Pulseway
- 6. Domotz
- 7. Action1
- 8. Kaseya VSA
- 9. NinjaOne
- 10. Ivanti Endpoint Manager
- 11. LogMeIn Resolve
- Our advice: pick an all-in-one platform
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No matter your business size, choosing the right IT management software can significantly impact your team’s efficiency and, ultimately, boost the bottom line.
An IT management software solution teams have relied on for years is ManageEngine.
However, it is not the only option on the market, and there are alternatives that offer even more robust features at a better price point.
In this article, we will discuss the 11 best ManageEngine alternatives for IT teams and MSPs in 2025 based on our research and findings. Before the alternatives, let’s examine ManageEngine a bit more and find out its limitations and specializations.
What is ManageEngine?
ManageEngine’s primary function is to assist IT teams and MSPs in discovering, managing, securing, and monitoring all their clients’ devices from one single interface.
ManageEngine is not just one product; it offers a wide range of products, most of which are geared towards IT departments in large organizations.
Why look for a ManageEngine alternative?
Depending on what you’re looking for in an IT management platform, an all-in-one solution like Atera might be a better fit. And for small and midsize businesses, it’s also worth looking at other options with more flexible pricing structures and tools that cater to growth and scalability.
After conducting research and reading reviews from ManageEngine customers on platforms like G2 and Capterra, we noticed that most customer pain points are related to its complex user interface, customer service inefficiencies, and enterprise integration issues.
1. Confusing user interface
ManageEngine has multiple products, each with its own user interface. While these have been updated over the years, many customers still find them confusing.
One Reddit user said, “Most ManageEngine products have confusing interfaces, no intuitive flow, coupled with poor documentation.”
ManageEngine review via Reddit
And many customers agree with these statements on Reddit, Capterra, and G2.
With today’s modern interfaces that are easy to use and offer quick onboarding times, this is a notable disadvantage of ManageEngine.
It’s also worth noting that there are alternatives on the market that are easier to get up and running. Very often, longer onboarding processes can translate to higher expenses. There are many turnkey RMM software solutions that can be up and running in a matter of minutes.
2. Poor customer service experience
As any IT professional knows, reliable customer service is incredibly important.
Unfortunately for ManageEngine, many customers report that customer support has been their biggest issue with the platform.
One Reddit user said, “Customer support has been my biggest issue with ManageEngine by far. Despite its slowness, it also comes with a lot of attitude.”
ManageEngine review via Reddit
If you find yourself in an emergency with your RMM provider (Hopefully you won’t!), every hour you don’t hear from the support team could be doing irreparable damage to your organization.
This is why it’s important to read user reviews and comparisons. Hearing about other users’ experiences with the software you’re considering will give you valuable insight.
3. Lack of integrations for enterprises
ManageEngine is owned by the Zoho Corporation and, therefore, integrates well with other Zoho and ManageEngine products. However, outside of those, the integrations are lacking. Although this affects businesses of all sizes using ManageEngine, it especially limits enterprises that rely heavily on third-party tools.
As an example, Endpoint Central has nine integrations outside of ManageEngine products, which is a relatively low amount:
Endpoint Central integrations
It’s worth noting that many competitors on the market offer strong selections of third-party integrations. These integrations are an important part of expanding a program’s functionality.
You should look for an RMM with a broad selection of integrations in categories like security, remote access, backup, documentation, calendar, network monitoring, SSO, and billing. You’ll want to make a special note of the integrations that are most important for your organization and choose accordingly.
What are ManageEngine’s specializations?
Let’s also discuss a few specializations and areas in which ManageEngine is known to be the most strong and effective.
1. Centralized patch management
Despite being a standard feature in today’s IT software, ManageEngine offers a centralized view for patch management, which a G2 user appreciates. Patch management is available on ManageEngine Patch Manager Plus and Endpoint Central.
2. Multi-OS support
Another standardized feature of RMM software, but one appreciated by ManageEngine customers, is the ability to monitor Windows, Mac, and Linux devices from a unified platform. A G2 user said that this makes it perfect for monitoring diverse IT environments.
The pros and cons of ManageEngine: An overview
Below, you will find a summary of the two previous sections of ManageEngine’s strengths and limitations:
The pros:
- Centralized view of patch management, rather than having it spread across different tools or interfaces
- Remote monitoring capabilities that enable the monitoring of all devices from one central location
The cons:
- Customers mention that ManageEngine’s user interface is confusing
- Customer support has been reported to be ineffective
- ManageEngine lacks third-party integration capabilities and proper API access, especially for larger organizations.
- ManageEngine has made limited progress in developing AI-assisted IT tools. Competitors like Atera are using the power of AI to develop amazing ManageEngine alternatives that help improve IT teams’ efficiency.
The 11 best ManageEngine alternatives for IT teams in 2025
Let’s now move to the best ManageEngine alternatives that IT departments and MSPs should consider
1. Atera
Atera Vs. ManageEngine: Key differences
1. Key features: Atera offers remote monitoring and management (RMM), patch management, help desk and ticketing, IT automation, and AI-powered features, all within one platform and one subscription. With ManageEngine, many of the same features are split between their suite of different products, meaning you have to pay for multiple product subscriptions to get the same functionality.
2. AI advancements: Atera is changing the landscape of IT with AI-powered tools like our brand-new AI Copilot. This IT companion is built to maximize IT team efficiency with functions like ticket resolution, meeting summaries, script generation, knowledge base connection, real-time troubleshooting, and so much more. AI Copilot users have even seen 10X faster ticket resolution times!
“Add AI Copilot ticket resolution gif here”
3. Designed for: While ManageEngine is designed for enterprises, Atera is built for enterprises as well as small and mid-sized businesses, with dedicated product offerings for each. One area where this is reflected is in Atera’s pricing, as we don’t charge based on endpoints, unlike ManageEngine. Atera’s pricing is per technician, so you can grow your business or sites without growing your bottom line.
4. Integrations: ManageEngine integrates well with its own suite of products but lacks many third-party integrations, which are vital for enterprises in particular. Atera has a wide range of third-party integrations that enhance the user experience of both enterprises and small businesses.
5. Rating comparison: Atera and ManageEngine are leading IT management platforms, providing essential tools such as remote monitoring, automation, and ticketing to enhance IT operations. The comparison of Atera and ManageEngine below will help you in choosing the right solution for your IT management requirements:
For a full comparison of Atera and ManageEngine’s features, user experiences, and overall effectiveness, you can visit the full report here.
1. Customer support and community
No matter what the IT management solution is, there will likely be situations when the support team is needed. Atera offers 24/7 live chat and email support, so users can get help any time of the day.
In addition, Atera has a robust IT community where customers share scripts, troubleshoot issues, and discuss common questions. We also offer a variety of self-help resources, including tutorials and a knowledge base.
ManageEngine has an active IT community as well, but Atera stands out for its 24/7 customer support from live agents. A common customer complaint on ManageEngine was the level of customer service the company provided.
We’ve further expanded our support and education offerings with our one-of-a-kind IT game called Apollo IT. In this game, you will be transported to an intergalactic setting, where you can interact with our AI bot to problem-solve and troubleshoot common IT challenges. Apollo IT is a great tool for new IT hires to learn and practice new skills, as well as seasoned pros looking to keep their minds sharp.
2. Third-party integrations
Atera’s integrations and add-ons are divided into different categories, such as security, remote access, and network monitoring, making it a comprehensive MSP software and IT management solution for IT departments.
If you already have an existing system for managing your software, integrating Atera into it is easy with our available integrations.
Some of our current integrations include:
- Remote Access: AnyDesk, Splashtop, ScreenConnect, TeamViewer
- Security: Emsisoft, Bitdefender, ESET, Cynet, Ironscales, Keeper, Threatdown, Webroot
- Backup: Acronis, Axcient
- SSO: DUO, OKTA
- PSA: Google Calendar, Outlook, QuickBooks, Xero
If the tool you want is not on our integration list, you can access it via API.
And that is just the beginning! We have so many more integrations, including favorites like IT Glue and Chocolatey. Explore our comprehensive integration library right here.
When comparing Atera’s integrations to ManageEngine, the company integrates well with its own products, but the list of third-party integrations for Endpoint Central, for example, is relatively small.
3. Pricing and value for money
No matter what your organization’s size is, Atera can meet your requirements.
We’re big on transparent pricing, which helps organizations of all sizes see the real cost of software. All of our RMM pricing details are available on our website so you can fully understand the benefits before you commit to anything.
Below, we have laid out Atera’s pricing plans for IT departments and MSPs.
Atera Pricing for IT departments:
- Professional: $149 per month, per technician
- Expert: $189 per month, per technician
- Master: $219 per month, per technician
- Enterprise: Custom quotation, contact sales to get the pricing
- Pro: $129 per month, per technician
- Growth: $179 per month, per technician
- Power: $209 per month, per technician
- Superpower (Enterprise): Custom quotation, contact sales to get the pricing
You can get started with Atera on a 30-day free trial with no credit card required.
4. Customer reviews and rating
Atera’s G2 Rating: 4.6 out of 5 stars (700+ reviews)
What Atera users are saying on G2:
- “Atera’s AI-driven troubleshooting has been a game changer for us. It helps us resolve issues 70% faster,” a G2 user says.
- “I was skeptical with Atera when we first switched. As time went on, I asked my colleagues why we didn’t do this sooner,” a G2 user says.
Capterra Rating: 4.6 out of 5 stars (400+ reviews)
What Atera users are saying on Capterra:
- “Atera makes managing IT tasks much easier. It’s scripting tool allows us to create custom solutions for fixing issues,” a Capterra user says.
- “Atera uses AI to help automate and streamline IT operations, which saves us time and eliminates manual work,” a Capterra user says.
2. Addigy
Addigy enables IT teams and MSPs to manage devices in real time from one unified platform. The platform is unique in that it’s designed explicitly for managing Apple devices. One strong point of Addigy lies in its integrations, including Apple Business Manager integration, which allows users to enroll devices automatically.
An issue that customers complain about Addigy is customer support. Some users mention that it may take two to three follow-up emails for the technical support to understand the issue properly.
G2 Rating: 4.5 out of 5.0 stars (200+ reviews)
Capterra Rating: 4.6 out of 5.0 stars (10+ reviews)
Addigy Pricing:
- Standard: Up to $6 per device
- Premium: Up to $8 per device
- Addigy Premium for MSPs: Up to $6 per device
3. Syxsense
Syxsense is designed for IT professionals and MSPs who need a solution for managing multiple endpoints from a central location. The software helps keep endpoints updated with the latest patches and resolve any vulnerabilities to stay ahead of threats.
One of its stand-out features over ManageEngine is ease of use, which many customers mention. However, this does come at a cost since some important features like reporting are known to be limited in capabilities.
G2 Rating: 4.5 out of 5.0 stars (80+ reviews)
Capterra Rating: 4.6 out of 5.0 stars (60+ reviews)
Syxsense Pricing:
- Custom pricing. Request a quotation from Syxsense’s website.
4. N-sight
N-able N-sight enables remote monitoring and management, ticketing, and billing from one platform. Compared to other previous ManageEngine alternatives, it is most similar to Atera as an all-in-one IT management platform. According to N-sight, their software is suitable for businesses of all sizes, making it different from ManageEngine in that way.
Some customers have reported that N-sight’s software is hard to use, especially at first. If ease-of-use is a must-have feature for you, consider other all-in-one IT management alternatives.
G2 Rating: 4.3 out of 5.0 (300+ reviews)
Capterra Rating: 4.3 out of 5.0 (70+ reviews)
N-sight Pricing:
- Pricing is based on a custom quotation. To get it, contact N-able’s sales team.
5. Pulseway
Pulseway is software that enables MSPs and IT teams to monitor and control their IT processes remotely. A few of its main features include real-time performance monitoring, remote troubleshooting for devices, automated alerts for potential problems, and reporting tools.
If you’re looking to replace ManageEngine with an endpoint management software that has a strong mobile app, Pulseway may work for you. The software does have its downsides, though, such as the mandatory onboarding fee of $149 that all customers are required to pay.
G2 Rating: 4.6 out of 5.0 (110+ reviews)
Capterra Rating: 4.7 out of 5.0 (300+ reviews)
Pulseway Pricing:
- Basic: Visit Pulseway’s website to find out how much the price is based on your own situation.
6. Domotz
Domotz is designed for IT professionals and MSPs who require remote network monitoring and management functions. From ManageEngine’s suite of tools, Domotz is the closest alternative to Endpoint Central’ and provides similar functionality.
The main differentiator is that Domotz offers a simpler user interface and is better suited to people just starting with RMM software. The software does have some downsides, though, such as the pay-per-endpoint pricing, which gets expensive quickly.
G2 Rating: 4.8 out of 5.0 (80+ reviews)
Capterra Rating: 4.9 out of 5.0 (100+ reviews)
Domotz Pricing:
- Pro: $35 per month, per site
- Enterprise: Starting at $1,000 per month
7. Action1
As a ManageEngine alternative, Action1 provides patch management features that help enterprises detect and resolve security issues. The two are similar in that they are aimed at enterprise companies.
Due to Action1’s focus on patch management, it lacks essential features like a PSA system that IT teams may need. If your situation matches this, you may want to consider an alternative that has PSA built in, such as Atera.
G2 Rating: 4.9 out of 5.0 (350+ reviews)
Capterra Rating: 4.9 out of 5.0 (160+ reviews)
Action1 Pricing:
- Custom quotation: For pricing information from Action1, please request a quote through their website.
8. Kaseya VSA
Kaseya is a well-known ManageEngine alternative in security and IT management. Some of its main products include solutions for remote monitoring and management, backup and recovery, and security and compliance.
An advantage of Kaseya VSA over ManageEngine is that it is an intuitive dashboard on which customers also provide positive feedback. Similarly to ManageEngine Endpoint Central, Kaseya VSA pricing is based on custom quotation. According to G2 users, the monthly subscription fee may be prohibitive for small businesses and organizations with limited budgets.
G2 Rating: 4.0 out of 5.0 (300+ reviews)
Capterra Rating: 4.0 out of 5.0 (200+ reviews)
Kaseya VSA Pricing:
- Custom pricing system in place. Visit their website to learn more.
9. NinjaOne
NinjaOne offers real-time monitoring of endpoints, network devices, and other IT infrastructure components. The biggest advantage of NinjaOne over ManageEngine is its customer support, which is known to be of a high standard.
It’s also more of an all-in-one solution than ManageEngine despite not having built-in PSA functionality. If you want a platform that has built-in helpdesk, billing, and reporting, consider another alternative option to NinjaOne.
G2 Rating: 4.7 out of 5.0 (1,700+ reviews)
Capterra Rating: 4.8 out of 5.0 (200+ reviews)
NinjaOne Pricing:
- Pricing is based on custom quotation. To learn more, visit NinjaOne’s website.
10. Ivanti Endpoint Manager
Ivanti Endpoint Manager is an all-in-one software for monitoring and managing Windows, Mac, iOS, Android, UNIX, and Linux client devices. Similar to ManageEngine, it’s mostly used by enterprises that are looking for robust endpoint management capabilities.
If you’re an enterprise searching for these features and want good integrations with other Ivanti products, the Ivanti Endpoint Manager can be a good choice. On the downside, customers mentioned that the software is not the most customizable on the market, and one G2 user even mentioned that the support documentation on the website is outdated and not helpful.
G2 Rating: 4.2 out of 5.0 stars (130+ reviews)
Capterra Rating: 3.0 out of 5.0 stars (1 review)
Ivanti Endpoint Manager Pricing:
- Custom pricing. To get the pricing, fill out your details on Ivanti’s website.
11. LogMeIn Resolve
LogMeIn Resolve (formerly GoTo Resolve) is a viable ManageEngine alternative for small and medium-sized businesses. It combines IT management, support software, and ticketing into one tool.
Looking into customer reviews of LogMeIn Resolve, the main thing customers like is ease of use. This is almost the opposite of ManageEngine, which is sometimes known as difficult to use by customers. The biggest complaint customers have about GoTo Resolve is the slow performance of the software.
G2 Rating: 4.4 out of 5.0 (300+ reviews)
Capterra Rating: 4.4 out of 5.0 stars (200+ reviews)
LogMeIn Resolve Pricing:
- Remote Access: $23 per month, up to 25 devices
- Remote Support Plus: $44 per month, up to 100 devices
- Standard: $57 per month
- Premium: Custom pricing available, contact LogMeIn for more information
Our advice: pick an all-in-one platform
To sum up, even though ManageEngine can be a good solution for enterprise-level businesses, it lacks the user-friendliness, customer service, and general capabilities that most IT teams require, regardless of their size.
Alternatives, such as Atera, are more suitable for most IT departments.
If you want to understand better how Atera can help your IT infrastructure, get in touch with our team today to discuss your specific requirements. You can also try it yourself with Atera’s 30-day free trial, no credit card required!
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