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Ticketing
Workshop

Atera live workshop: Ticketing and helpdesk

Week 3 of the Atera live workshop series: streamline support from ticket creation through automation and resolution.

Date: September 3, 2026
Time: 1:00 pm AEST
60 min

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In this webinar you’ll learn about:

  • Configuring email and ticket settings
  • Opening, scheduling, and managing tickets
  • Using ticket relations and the tickets page
  • Setting up ticket automation rules
Join us for week 3 of the Atera live workshop series, where we dive into Atera's ticketing and helpdesk capabilities. This session is designed to help you streamline your support workflows, from initial ticket creation through automation and resolution. Stay for a live Q&A at the end.

Featured next-gen speakers:

Jerald Javier
Jerald Javier
Technical Sales, Technology Cost Advisors