“Atera is instrumental in allowing Trapp technology to deliver world-class IT solutions to over 2500 clients and 140,000 endpoints… Partnering with Atera is gonna allow us to more efficiently grow into the future.”
Shawn Davidson
President
Make Autonomous IT a reality with AI agents that plan, decide, and act on your behalf.
Learn more"Atera's AI-powered IT Platform isn’t just a product, it is a game changer for IT management worldwide."
Avi Yoshi
CTO
An autonomous IT service agent that handles the mundane tasks, so you can focus on the strategic work.
Learn more"Atera's AI-powered IT Platform isn’t just a product, it is a game changer for IT management worldwide."
Avi Yoshi
CTO
Exceed your team’s capabilities without increasing headcount, with a purpose-built IT companion.
Learn more"Atera's AI-powered IT Platform isn’t just a product, it is a game changer for IT management worldwide."
Avi Yoshi
CTO
Comprehensive IT management for enterprise teams—priced per technician for predictable, scalable costs. Boost security, minimize downtime, and support employees anywhere.
See pricingAn all-in-one platform built for MSPs—with transparent, per-technician pricing. Streamline operations, boost profits, and scale effortlessly.
See pricingEnsure operational efficiency at any scale with 24/7 autonomous IT support.
IT Autopilot is the face of the digital workforce, an AI agent built for IT teams facing rising ticket volumes, staff shortages, and growing demands for instant resolution. Designed to handle IT requests and manage routine tasks autonomously, it keeps employees productive and operations running by enabling seamless, independent issue resolution.
Eliminate repetitive IT work by giving your users the power to self-solve IT problems. IT Autopilot resolves tickets, troubleshoots issues, and handles routine and complex tasks, so your IT team can shift from support to priority projects.
IT Autopilot provides instant IT support without delays, reducing first response time to zero, ensuring seamless operations even outside business hours, and keeping employees productive with minimum downtime.
Resolve up to 40% of your IT workload autonomously, and 100% of your team’s headaches. IT Autopilot delivers fast, reliable IT support at scale, making burnout a thing of the past.
IT Autopilot engages users with human-like interactions via User Portal, email, Slack, and Teams, diagnosing issues, providing tailored technical solutions, and answering generic queries.
Smart search taps into your knowledge base to deliver context-specific, personalized answers, from software setup to step-by-step task instructions.
IT Autopilot is the only AI agent capable of diagnosing, troubleshooting, and resolving device issues locally and in the cloud with its RMM and Helpdesk integration.
IT Autopilot proactively detects and addresses potential issues before they impact your workflow. By continuously monitoring your systems, it anticipates problems and provides personalized, actionable, data-driven insights to deliver accurate, real-time solutions.
IT Autopilot helps with installing, configuring, and updating pre-approved software on your device, making a wide variety of tools available to employees instantly.
When faced with a complex issue or an employee request, IT Autopilot will escalate tickets to a human technician with a full summary of the conversation, expediting resolution time.
Track your IT Autopilot performance to identify where it shines and where it falls short, enabling you to make data-driven decisions on how to optimize and teach your AI.
Reduction in IT workloads
Saved daily per technician
Availability, 24/7 coverage
To first response
Customize your IT environment with best-in-class apps for backup, security, network monitoring, and more.
“Atera is instrumental in allowing Trapp technology to deliver world-class IT solutions to over 2500 clients and 140,000 endpoints… Partnering with Atera is gonna allow us to more efficiently grow into the future.”
Shawn Davidson
President
“Atera enables us to monitor and run scripts across thousands of devices with ease, saving time and effort. Its asset management provides valuable insights, helping Nordlo upsell and plan client budgets effectively.”
Tomas Jacobsen
Director, Service and Delivery
“Atera’s AI Copilot script generator has been a game changer for my team.
We went from 30 minutes of Googling to 30 seconds to type it in.”
John Merrick
Technical Lead