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Home › Webinars › Atera’s Robin and Autonomous IT in practice at DETCOG

AI in IT
Robin
Thought leadership

Atera’s Robin and Autonomous IT in practice at DETCOG

See how a real IT team at DETCOG put Robin and Autonomous IT to work, and the results they saw with no technician in the loop.

Date: July 27, 2026
Time: 2:00 pm ET
45 min

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In this webinar you’ll learn about:

  • The starting point: what DETCOG's team was drowning in, and why they chose Autonomous IT over other tools
  • The first use cases: which issues they automated first, and why
  • The real numbers: time saved and tickets resolved without a technician
  • What it means for your team: how it changes daily work, not just dashboards
  • Straight answers: security, control, and what happens when a human is still needed
Join Atera and the Director of Innovation and Technology at the Deep East Texas Council of Governments (DETCOG) for an unfiltered conversation on why and how they implemented Robin, an autonomous IT agent that detects employee issues, diagnoses root causes, executes fixes, and verifies resolution end-to-end, without technician intervention. This is a real look at moving to Autonomous IT, straight from the team that lived it. Join us to hear what actually changed once the routine work was handed off.

Featured next-gen speakers:

Muna Assi
Muna Assi
VP Product Marketing
Sid Munlin
Sid Munlin
Director of Innovation and Technology, DETCOG