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Home › Webinars › Higher resolution, full Control: The Robin playbook

AI in IT
Autonomous IT
Robin

Higher resolution, full Control: The Robin playbook

Configuration isn’t a one-time setup. Learn how to continuously optimize Robin’s resolution rate.

Date: September 8, 2026
Time: 12:00 pm ET
45 min

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In this webinar you’ll learn about:

  • How your playbook and knowledge base structure directly caps or expands what Robin can resolve
  • Specific configuration moves that raise resolution rate while keeping approval gates where you want them
  • How to read your own Robin data to find the next thing worth automating
  • A cadence for keeping playbooks and KB content current as your environment changes
Most teams configure Robin once at rollout and never touch it again, then wonder why their resolution rate plateaus. This session is about what changes when you actually maintain the configuration. It's built for existing customers running Robin who want to move resolution rate, not just maintain it.

Featured next-gen speakers:

Dima Lukyanenko
Dima Lukyanenko
Technical Product Marketing Manager