How EDSI cut IT tickets by 15% with Atera and AI Copilot

Join us for a live session featuring Educational Data Systems, Inc. (EDSI) and learn how their IT team transformed operations with Atera’s AI Copilot

45 min

In this webinar you’ll learn about:

Join us for a live session featuring Educational Data Systems, Inc. (EDSI) and learn how their IT team transformed operations with Atera’s AI Copilot. Discover how a nine-person IT department supporting over 1,100 devices achieved faster response times, improved technician productivity, and slashed ticket volume by nearly 15%—all while scaling seamlessly across 40+ sites.

In this session, you'll hear directly from the EDSI team on:

Their shift from a fragmented IT stack to a unified platform
How AI Copilot helped automate diagnostics, script generation, and documentation
The measurable impact: 48+ technician hours saved weekly and 25% faster ticket resolution
Lessons learned in deploying Atera across a complex, distributed IT environment

Whether you're an MSP or in-house IT team, this session will show how Atera and AI can unlock time, improve service, and help your team work smarter—not harder.