2024’s best IoT monitoring software to maintain IoT devices

IoT stands for “Internet of Things”, and refers to the vast network of internet-connected devices. It covers a wide range of use cases, from smart home systems and wearable technology to industrial automation and healthcare monitoring. 

IoT enables everyday devices to exchange data and effectively communicate. Because getting devices to integrate and interact is a complex process, there’s a high demand for reliable IoT monitoring software.

IoT monitoring software is an essential tool for optimizing the performance of IoT devices, managing device health, and mitigating potential issues before they escalate. But not all solutions are created equal. To help you choose the option that’s right for you, we’ve compiled some basic insights on IoT monitoring software, as well as reviewed the best solutions on the market. Here’s the scoop on 2024’s best IoT monitoring software for IoT device maintenance.

What is IOT monitoring software?

IoT monitoring software enables users to oversee, manage, and maintain their IoT devices and networks. Key functions of IoT monitoring software include real-time monitoring for live updates and alerts, device management for remote troubleshooting, security management for securing devices, and reporting for data-driven insights.

IoT monitoring software often falls under the umbrella of a more comprehensive IT management solution. For example, Atera offers IoT monitoring alongside other all-in-one IT monitoring capabilities.

Types of IoT monitoring software

A variety of IoT monitoring software exist, meaning organizations should familiarize themselves with their specific goals before choosing a solution. To help inform your decision-making process, let’s look at the different types of IoT monitoring software.

1. Device management platforms

Device management platforms oversee the entire lifecycle of IoT devices. These platforms ensure that devices are correctly set up, maintained, and eventually retired in a controlled manner. They simplify the management of large fleets of devices, enforce compliance with standards, and update firmware.

2. Network monitoring software

Network monitoring software helps track the performance of networks that connect IoT devices. It monitors network traffic, detects bottlenecks, and identifies connectivity issues in order to maintain optimal network performance.

3. Security monitoring solutions

Security monitoring solutions are designed to protect IoT devices and networks from cyber threats and unauthorized access. They provide real-time threat detection, vulnerability assessments, and incident response capabilities.

4. Performance monitoring tools

Performance monitoring tools focus on tracking and analyzing the operational metrics of IoT devices. They measure parameters such as CPU usage, memory consumption, battery life, system health, and more.

5. Integrated IT management platforms

Integrated IT management platforms combine IoT monitoring with other crucial IT management features such as remote monitoring and management, remote access, patch management, reporting and analytics, and more. Their all-in-one capabilities enable comprehensive IT management from one central location.

Atera falls into this category. Its all-in-one platform allows users to remotely monitor and manage IoT and other SNMP-enabled devices, as well as computers, servers, mobile devices, and more.

5 reasons to invest in IoT monitoring software

You may be wondering if IoT monitoring software is necessary, and if so, what it can do for you. Here are five key reasons to invest in IoT monitoring software.

1. Real-time monitoring and alerting

The best IoT device monitoring software provides real-time visibility into the status and performance of IoT devices. This continuous monitoring allows for the immediate detection of issues such as device malfunctions, network disruptions, or performance anomalies. The result is minimized downtime and faster resolution.

2. Enhanced security

The vast number of connected devices and the sensitive data they handle makes security a priority in IoT environments. IoT monitoring software can detect and respond to security threats, ensuring that IoT devices are protected against cyberattacks.

A few of the best IoT monitoring solutions, including Atera, offer patch management functionality for deploying patches and software updates. This capability ensures devices remain secure and protected from threats.

3. Industry compliance

Many industries nowadays are subject to regulatory requirements. IoT monitoring software helps ensure compliance by providing detailed logs, reports, and audit trails. In the event of an audit—or, worse, a data breach—IoT monitoring software can provide crucial documentation and insights that demonstrate adherence to regulations. 

4. Cost savings

IoT monitoring software identifies issues early on and optimizes device performance, which reduces possible maintenance costs and prevents costly downtime. Additionally, IoT monitoring software allows IT employees to work from anywhere and address issues remotely—potentially leading to more cost savings.

5. Scalability

The top IoT monitoring platforms will scale with your IoT environment by handling an increasing number of devices and data points as it grows. Scalable solutions support a variety of device types and systems to enable effective monitoring.

The 12 best IoT monitoring software in 2024

Now that we’ve covered the fundamentals of IoT monitoring software, here are the 12 best IoT monitoring solutions in 2024.

1. Atera

Atera’s all-in-one IT management platform enables IT departments and MSPs to monitor and maintain devices connected to the IoT, as well as other SNMP-enabled devices, servers, computers, and network systems.

Atera’s key network monitoring features include RMM, PSA, network discovery, remote access, patch management, and reporting and analytics. For extended functionality, Atera integrates with various third-party tools. Its all-in-one platform eliminates the need for multiple applications by combining various IT management tools into one.

Features and capabilities

Atera’s is the first IT management platform powered by ActionAI™, which harnesses the power of AI to streamline and improve IT troubleshooting and management. Atera’s platform provides an impressive array of features, including an AI-powered OID generator for monitoring SNMP devices. Once SNMP devices are onboarded to Atera’s platform, the OID generator will put out the right OID values.

Atera AI-powered OID generator

Atera’s ActionAI™ also facilitates smoother IT ticketing processes by instantly summarizing tickets. It can generate responses in various tones of voice, thereby catering to different communication styles and contexts.

Atera’s AI ticketing summarizer

User interface and usability

Monitoring and managing devices within Atera is made easy thanks to the platform’s intuitive interface. Different features are split across various user interfaces. Users can view all the devices of an IT environment in a convenient list:

Atera also allows users to take advantage of its automation capabilities by setting up IT automation profiles from the platform’s admin dashboard.

If users face any problems while navigating the platform, Atera offers 24/7 live chat support.

Pricing and value for money

Atera’s IT management platform goes by a pay-per-technician pricing scale, meaning users pay for the number of technicians using the platform. This differs from the majority of IT monitoring tools, which use pay-per-device/endpoint pricing. Per-technician pricing makes it more affordable to scale since users can add unlimited endpoints at a fixed price.

Atera’s IT department pricing plans range from $149 to $199 per month. MSP pricing plans range from $129 to $209 per month. Enterprise customers can receive a custom quotation for more tailored offerings. Atera’s standard plans offer monitoring of IoT devices, with a free 14-day trial for those who want to explore before committing.

Atera G2 rating: 4.6 out of 5.0 stars (500+ reviews)

What Atera users are saying on G2:

A G2 user describes adding Atera to their RMM support as a game-changer for managing clients’ IT infrastructure. They praise Ateras’s ability to seamlessly integrate across various endpoints, and say it monitors printers and network SNMP information with unmatched efficiency and reliability. This is what Atera does best: Streamline IT management workflow and provide valuable insights into the network infrastructure for data-driven decisions.

Atera Capterra rating: 4.6 out of 5.0 stars (300+ reviews)

What Atera users are saying on Capterra:

A Capterra user shares how they used to pull 14-hour shifts that focused on maintenance and patch management. With Atera, that  process went from a full-day job to an hour of looking at reports with regular check-ins to ensure everything was working as it should. The same reviewer mentions that Atera is extremely simple to use and can easily replace multiple tools.

Atera pricing:

Atera’s pricing plans for IT departments:

• Professional: $149 per month, per technician
• Expert: $169 per month, per technician
• Master: $199 per month, per technician
• Enterprise: Custom quotation. Contact sales for pricing.

Atera’s pricing plans for MSPs:

• Pro: $129 per month, per technician
• Growth: $179 per month, per technician
• Power: $209 per month, per technician
• Superpower (Enterprise): Custom quotation. Contact sales for pricing.

Get started with Atera on a 30-day free trial, no credit card required.

2. PRTG Network Monitor

Paessler offers three products for network monitoring, one of which is PRTG Network Monitor. This software centralizes the monitoring of various network devices, including IoT devices. Users can utilize the automated network discovery feature to set up initial monitoring, receive real-time notifications on potential issues, and generate customizable reports to track performance.

Alongside Atera, Paessler is one of the best remote IoT management software available today. However, the pricing plans differ. PRTG Network Monitor uses a pay-per-device pricing model. If a user exceeds a plan’s device limit, they’ll need to pay extra. Many people consider this a drawback, especially when compared to solutions like Atera’s that rely on a pay-per-technician pricing model. With this option, users can add unlimited devices at no extra cost.

G2 rating: 4.6 out of 5.0 stars (80+ reviews)

Capterra rating: 4.6 out of 5.0 stars (200+ reviews)

Paessler PRTG pricing:

• Prices start from $2,149 per year for monitoring up to 500 aspects of devices within your network.

3. Domotz

Domotz is a network monitoring tool designed to help IT departments monitor, manage, and troubleshoot networks and connected devices, including IoT. Its alerting system notifies users of any noteworthy changes or issues—such as devices going offline, high bandwidth usage, or unusual activity.

Domotz integrates with other comprehensive IT management tools such as Atera. Combining these two solutions allows users to monitor all devices on a network (including specific OIDs), as well as use preconfigured SNMP sensors.

G2 rating: 4.8 out of 5.0 (80+ reviews)

Capterra rating: 5.0 out of 5.0 (85+ reviews)

Domotz pricing:

• Online customers: Starting from $35 per month for basic remote monitoring
• Channel partners: Starting from $100 per month for MSPs and VARs
• IT departments: Starting from $500 per month for advanced IT monitoring

4. Datadog

Datadog is an infrastructure monitoring tool that provides visibility into the performance and health of IoT devices. IT organizations can use it to monitor IoT software performance, application logs, device hardware metrics, and network performance data. Users can also set up simultaneous advanced alerts on multiple devices to spot malfunctioning devices.

Datadog focuses primarily on infrastructure monitoring. It excludes features such as patch management and remote access. IT teams that need these capabilities can integrate them with other products—at an extra cost.

G2 rating: 4.4 out of 5.0 stars (500+ reviews)

Capterra rating: 4.6 out of 5.0 stars (200+ reviews)

Datadog IoT monitoring pricing:

IoT device monitoring plans start from $5 per device. It is available as an add-on to the basic Datadog plans, which are:

• Free: Starting at $0/month, up to 5 hosts
• Pro: Starting at $15 per host, per month
• Enterprise: Starting at $23 per host, per month
• DevSecOps Pro: Starting at $22 per host, per month
• DevSecOps Enterprise: Starting at $34 per host, per month

5. TeamViewer Tensor

TeamViewer Tensor is a cloud-based solution for enterprise-grade remote access and support designed for large organizations. One of its key capabilities is remote device management, which allows users to securely access and control IoT devices from any location.

TeamViewer Tensor is not just for IoT devices. It supports remote maintenance of computers, mobile devices, and SNMP devices such as printers and routers. It also has real-time collaboration tools that allow teams to work together more efficiently.

G2 rating: 4.4 out of 5.0 stars (20 reviews)

Capterra rating: 4.6 out of 5.0 stars (11,000+ reviews)

TeamViewer Tensor pricing:

• Pricing is based on custom quotation. To find out the exact cost, contact the TeamViewer sales team.

6. Azure IoT Hub

Azure IoT Hub is designed to facilitate communication between IoT applications and their connected devices. It can scale up to millions of devices, providing high throughput and low latency for message delivery.

Azure IoT Hub provides device authentication, access control, and encryption to protect communications integrity and privacy. It can be integrated with other Azure services such as Azure Event Grid, Azure Logic Apps, Azure Machine Learning, and more.

G2 rating: 4.5 out of 5.0 stars (20+ reviews)

Capterra rating: 4.3 out of 5.0 stars (4 reviews)

Azure IoT Central pricing:

• Pricing is based on the amount of usage. The paid plans start from $10 per month per IoT Hub unit and increase based on the number of managed devices and the number of messages sent.

7. Esper

Esper provides a centralized management system of IoT and other devices for organizations of any size. It enables easy device onboarding, configuration, and provisioning, reducing the complexity associated with IoT deployments. Esper also supports real-time monitoring and diagnostics, thus allowing organizations to proactively identify and resolve issues.

Similarly to Atera, Esper offers a remote configuration that makes it easy to control and troubleshoot devices remotely. It also has built-in patch management functionality for rolling out OS updates and security patches.

G2 rating: 4.5 out of 5.0 stars (200+ reviews)

Capterra rating: 4.6 out of 5.0 stars (40+ reviews)

Esper pricing:

• Genesis: Starts from $2 per month, per device (maximum of 5 users)
• Bridge: Starts from $4 per month, per device (maximum of 20 users)
• Architect: Starts from $6 per month, per device (maximum of 100 users)

8. ManageEngine OpManager

ManageEngine OpManager is a network monitoring tool for network devices, servers, and IoT components. It monitors performance and has threshold-based alerts for notifying users when certain limits are exceeded. It helps measure memory usage, CPU utilization, disk space, and hardware metrics like temperature, cooling fan speed, and battery status.

OpManager helps to streamline various IT processes through automated workflows, root cause analysis, and adaptive thresholds. 

G2 rating: 4.5 out of 5.0 stars (80+ reviews)

Capterra rating: 4.7 out of 5.0 stars (90+ reviews)

ManageEngine OpManager pricing:

• Custom quotation. To get the pricing, contact ManageEngine’s sales team on their website.

9. Dynatrace

Dynatrace makes it easy to monitor the performance, availability, and health of a user’s IoT devices. It offers real-time visibility into the status of connected devices, allowing users to track metrics such as response times, throughput, error rates, and resource usage.

Similar to Atera, Dynatrace offers AI-powered capabilities to improve the efficiency of IT technicians. AI capabilities include automated fault detection, auto-remediation, and root-cause analysis. (NB: Atera provides these AI capabilities and others, such as IT ticketing with auto-ticket summarization and solution suggestions.)

G2 rating: 4.5 out of 5.0 stars (1,200+ reviews)

Capterra rating: 4.5 out of 5.0 stars (50+ reviews)

Dynatrace pricing:

• Pricing is determined by the amount of usage. To know the exact cost, request a custom quote from Dynatrace’s website.

10. AWS IoT Device Management

AWS IoT Device Management is a device management solution offered by Amazon Web Services. It helps monitor the performance and reliability of IoT devices. Users can also set up custom alerts based on device performance metrics—a capability that helps in proactive maintenance.

AWS IoT Device management is a standalone solution that can integrate with other Amazon Web Services products to achieve comprehensive IT management features. For example, integrating AWS IoT Device Management with FreeRTOS allows users to update devices remotely. It also integrates with AWS IoT Core to securely authenticate, authorize, and register devices.

G2 rating: 4.3 out of 5.0 stars (10+ reviews)

Capterra rating: 5.0 out of 5.0 stars (2 reviews)

AWS IoT Device Management pricing:

• Pricing is based on a custom quotation. To find out the exact cost, contact the Amazon Web Services team on their website.

11. NinjaOne

NinjaOne offers a network monitoring tool for remotely monitoring and managing IoT devices as well as other network equipment, such as switches and routers. NinjaOne offers many additional features including device discovery, patch management, network segmentation, IT automation, and more.

NinjaOne is one of the most robust solutions on the market, and is the closest approximate to Atera. The main difference between these two solutions is pricing. NinjaOne uses a pay-per-endpoint pricing model, while Atera uses pay-per-technician pricing. The main benefit of per-technician pricing is that users can add unlimited endpoints/devices and still pay a fixed monthly fee.

G2 rating: 4.8 out of 5.0 (1,000+ reviews)

Capterra rating: 4.8 out of 5.0 (200+ reviews)

NinjaOne pricing:

• NinjaOne is priced per endpoint, but does not make its pricing available publicly. For a custom quotation, visit their website.

Comprehensive network monitoring with Atera

Atera’s all-in-one IT management platform empowers users to monitor SNMP-enabled IoT devices as well as servers, computers, and other network devices. Atera users can stop juggling multiple software subscriptions by working with a platform that brings all the necessary network monitoring tools into one place.

Key capabilities include real-time monitoring and alerting, remote access, patch management, network discovery, helpdesk and ticketing, reporting and analytics, and more. Atera’s AI-powered capabilities reduce the workloads of IT professionals and simplify their tasks. Its pricing model is user-friendly as well: With pay-per-technician pricing, organizations can easily scale their operations at no extra cost. 
Want to learn more? Contact our sales team to discuss your specific needs. Our team will be happy to assist!