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Managing print infrastructure is an integral part of IT’s workflow. Effective printer monitoring ensures that printing operations run smoothly, costs stay level, and productivity remains high.
Printer monitoring software facilitates these objectives through real-time monitoring and insights, automated notifications, and detailed usage analytics. So how can you know which solution is right for you?
This article contains salient insights on the 8 best printer monitoring software for remote management. The coverage of each option includes key features, pros and cons, and pricing. To help you make the most educated decision possible, we’ll also dive into what printer monitoring software is, the different types available, and why every IT department should invest in it.
What is printer monitoring software?
Printer monitoring software helps organizations oversee and manage the performance, usage, and health of their printers. The key features of print monitoring tools include real-time monitoring and alerting, usage tracking, consumable management, maintenance scheduling, and remote management.
A few IT management solutions—such as Atera—include a printer monitoring tool in their all-in-one platform, which caters to an organization’s entire IT management requirements.
Types of printer monitoring software
Printer monitoring software comes in various forms; each one is tailored to meet specific needs. Understanding the different options is essential when selecting the right solution for your organization.
Unified network monitoring
Unified network monitoring solutions, such as Atera, provide an all-in-one solution for managing and monitoring all network devices—including printers. They are ideal for IT organizations that want to manage all their devices with a single platform.
Unified network monitoring tools do more than just monitor printers; they monitor the entire IT infrastructure. Features such as real-time monitoring and alerting, network discovery, remote access, automated patch management, and IT asset management are considered standard in this kind of solution.
Cloud-based printer monitoring
Cloud-based printer monitoring software provides all the typical benefits of cloud-based IT solutions: remote access and management capabilities, real-time monitoring, automatic updates, third-party integrations, and IT automation.
Cloud-based printer monitoring software is often part of a unified network monitoring solution, as is the case with Atera.
Enterprise printer monitoring
Enterprise printer monitoring software is designed for large organizations with complex printing environments and extensive printer fleets. It includes remote access and management, automated alerts, advanced reporting and analytics, robust cyber security, and various third-party integrations.
Why you need a printer monitoring software
Now that you know what printer monitoring software includes, here are the main reasons to invest in a solution.
Improved security
Printer monitoring software improves security through features such as real-time monitoring and alerting, patch management, secure print release, and user authentication.
These features ensure sensitive data is only accessed by authorized individuals, and that devices are always up-to-date, thus reducing the risk of data breaches.
Increased efficiency
With real-time monitoring and automated alerts, printer monitoring software minimizes downtime and increases operational efficiency. IT administrators can quickly identify and address issues—such as printer errors or low consumables—before they escalate. As a result, printers remain functional, and efficiency increases.
Top print monitoring tools (including Atera) offer AI-powered capabilities that increase the efficiency of IT teams—for instance, AI-generated OID recommendations.
Cost savings
Effective management of printer usage and consumables leads to significant cost savings. It reduces resource consumption, meaning organizations spend less on tracking ink, toner, paper usage, and more. It enables proactive maintenance, helping to extend printers’ lifespans and reducing the need for expensive repairs or premature replacements. Last but not least, it also optimizes procurement processes.
Better resource management
Managing all of an organization’s printers from a single interface simplifies the monitoring process and centralizes control of the entire printing environment. IT administrators can monitor printer performance, track usage patterns, and allocate resources across various locations and devices without needing to switch tools.
Scalability
The best printer monitoring software ensures scalability by providing a unified solution for managing printers and other devices. It also has an intuitive interface, which is known to increase effectiveness, efficiency, and scalability.
Top solutions also include IT automation capabilities that eliminate manual and repetitive tasks–further enhancing scalability.
The 8 best printer monitoring software in 2024
Now, let’s review the best printer monitoring software. We’ll highlight each product’s main features, pricing, and pros and cons so you can choose a solution that’s right for you.
1. Atera
Atera is an all-in-one IT management solution with built-in remote monitoring and management (RMM). In addition to monitoring and managing computers and servers, Atera is equipped to monitor and manage printers, RAIDs, routers, and other SNMP devices remotely.
Atera is the first IT management platform to power its platform with AI. Atera Copilot includes AI-generated OID recommendations, thus helping to streamline the monitoring and management of SNMP devices.
In addition to remote monitoring and management, Atera’s key features include professional services automation (PSA), IT ticketing, patch management, network discovery, and more. For additional functionalities, Atera integrates with various third-party software.
Features and capabilities
Atera’s remote monitoring and management (RMM) capabilities allow users to monitor and manage servers, devices, and SNMP devices such as printers. Atera’s AI-powered capabilities make this offering unique amongst its competitors.
After adding printers and other SNMP devices to Atera, users can add OIDs (Object Identifiers) to identify parameters. For instance, OIDs can track a printer’s ink levels or the system uptime to discern how long a device has been running. Users can either manually add the OIDs or use Atera’s AI-generated OID recommendations.
Atera Copilot offers various other AI capabilities—such as Atera’s AI scripting—which automatically generates scripts to fix issues like slow device performance.
Atera’s AI capabilities extend to IT ticketing. Key features include auto-ticket summaries, responses, and suggestions. By leveraging AI capabilities alongside Atera’s IT automation, IT technicians can achieve 10X efficiency and focus on more strategic IT management tasks.
User interface and usability
Atera is well known for its intuitive user interface. Customer NexGen X compares the interface to an iPhone with its intuitive and easy-to-use features. Other Atera customers also testify to its intuitiveness, winning it a G2 award for implementation and ease of use.
What makes the platform so accessible? A number of factors, including how most of the features on Atera’s admin dashboard are located on the left sidebar, while the main dashboard view provides an overview of the user’s IT environment.
Adding SNMP devices is quick and easy to access from that same page. Users can generate OIDs, import SNMP templates, create new tickets, and more.
When it comes to customer service, Atera doesn’t cut corners. It offers a 24/7 live chat option as well as a knowledge base, help center tutorials, blog articles, and an active IT community for troubleshooting and discussing IT best practices. These resources ensure that if users encounter problems, they will be resolved promptly.
Pricing and value for money
Atera’s IT department pricing starts at $149 per month and goes up to $199 per month. The MSP pricing starts at $129 per month and goes up to $209 per month. For more customized solutions, enterprise customers can receive a custom quotation.
What makes Atera unique among competitors is its pay-per-technician pricing. Most print monitor software solutions use pay-per-endpoint pricing, meaning the price increases with each additional device/endpoint (including printers).
With Atera, you can add unlimited endpoints to the platform and only pay for the number of technicians on the platform. Atera’s pay-per-technician pricing offers a much more cost-effective and scalable solution than most competitors’ pay-per-endpoint pricing.
Atera G2 rating: 4.6 out of 5.0 stars (550+ reviews)
What Atera users are saying on G2:
One G2 user uses Atera as his all-in-one IT toolkit to manage IT tickets, monitor systems such as devices and printers, and remotely access his team’s systems. Atera’s easy-to-use interface made the implementation quick and clear. Atera has a large selection of third-party integrations which help extend its functionalities. This reviewer values Atera’s automation for patch management and reporting, which frees up his time for more strategic tasks.
Atera Capterra rating: 4.6 out of 5.0 stars (350+ reviews)
What Atera users are saying on Capterra:
According to one Capterra user, Atera is an ideal solution for remotely monitoring and managing a variety of OS and other devices. Because the reviewer’s IT team is completely remote, Atera is the perfect software for keeping an eye on client systems. The reviewer also celebrates Atera’s easy integration with third-party software, and that if problems arise, it’s easy to contact Atera’s 24/7 live chat.
Atera pricing:
Pricing plans for IT departments:
- Professional: $149 per month, per technician
- Expert: $169 per month, per technician
- Master: $199 per month, per technician
- Enterprise: Custom quotation. Contact sales for pricing.
- Pro: $129 per month, per technician
- Growth: $179 per month, per technician
- Power: $209 per month, per technician
- Superpower (Enterprise): Custom quotation. Contact sales for pricing.
Get started with Atera on a 30-day free trial, no credit card required.
2. Paessler PRTG
Paessler PRTG is a network monitoring solution that monitors various aspects of IT infrastructure: printers, network devices, applications, services, and more. PRTG displays the status of every printer on a user’s network and notifies them of any relevant changes.
PRTG displays different printer information, such as the total number of printed pages, toner cartridge fill level, printer cover status, and printer status error messages. The platform also has real-time monitoring and alerting, network discovery, reports and analytics, and third-party integrations.
G2 Rating: 4.6 out of 5.0 stars (80+ reviews)
Capterra Rating: 4.6 out of 5.0 stars (200+ reviews)
Paessler PRTG Pricing:
- Based on pay-per-device/aspect. Contact Paessler’s sales team to get the exact pricing.
3. ManageEngine OpManager
ManageEngine OpManager is designed to monitor an IT infrastructure’s health, performance, and availability—including printers. The platform allows users to monitor and manage routers, switches, servers, wireless LAN controllers, and various other devices.
Unlike a few other all-in-one solutions, OpManager focuses exclusively on network monitoring. For this reason, it may lack other crucial features such as strong RMM and PSA capabilities. That said, OpManager is a suitable option for network monitoring, but may not be the right choice for IT professionals who need more. For an extra cost, OpManager can be integrated with other ManageEngine products for extra functionalities.
G2 Rating: 4.5 out of 5.0 stars (80+ reviews)
Capterra Rating: 4.7 out of 5.0 stars (90+ reviews)
ManageEngine OpManager Pricing:
- Custom quotation. To get the pricing, contact ManageEngine’s sales team on their website.
4. Domotz
Domotz is a network monitoring solution for IT departments and MSPs. It can monitor and manage printers, UPSs, NASs, network devices, and servers.
Domotz offers pre-configured SNMP sensors that automatically provide information about printer health and performance. These metrics include supply levels, drum units, and toner cartridge levels. Atera offers direct integration with Domotz, enabling an all-in-one IT management solution.
G2 Rating: 4.8 out of 5.0 (80+ reviews)
Capterra Rating: 5.0 out of 5.0 (85+ reviews)
Domotz Pricing:
- Pro: $35 per month, per site
- Enterprise: Starting at $1,000 per month
5. SuperOps
SuperOps offers PSA and RMM capabilities on a single platform and is intended for MSPs looking for an all-in-one IT management solution. The platform hosts network managing capabilities that allow users to monitor printers, servers, and other relevant devices.
SuperOps’ network monitoring features include real-time monitoring and alerting, patch management, asset management, and policy management. Because SuperOps is relatively new to the market, it lacks certain key features such as network discovery. (Atera numbers among the competitors that provide this option.) For users seeking that cutting edge, these missing features might be a large drawback.
G2 Rating: 4.6 out of 5.0 stars (100+ reviews)
Capterra Rating: N/A
SuperOps Pricing:
- Starting at $119 per month for the unified PSA and RMM package
6. Pulseway
Pulseway Network Monitoring software helps users remotely monitor and manage printers, storage devices, servers, VMs, routers, switches, and more. It automatically detects and protects new devices, and users can tap into its remote control features to troubleshoot any device issues.
Pulseway Network Monitoring software integrates with Pulseway RMM for greater functionality. It also offers a mobile app for managing IT environments on the go. While customers appreciate this, it isn’t necessarily a standout feature. Several Pulseway competitors, including Atera, provide the same functionality.
G2 Rating: 4.5 out of 5.0 (50+ reviews)
Capterra Rating: 4.7 out of 5.0 (180+ reviews)
Pulseway Pricing:
- Basic: Custom pricing available. Consult their website to learn more.
7. Naverisk
Naverisk provides an all-in-one IT management solution for IT professionals and MSPs. Its platform hosts network monitoring capabilities that allows monitoring of SNMP devices like printers, routers, switches, and VMware. Other key features of this network monitoring tool include real-time monitoring and alerting, patch management, IT automation, and a service desk.
Similar to most printer monitoring software, Naverisk uses a pay-per-device pricing mode: the price increases with the addition of each device. Many users consider this a drawback, and prefer a pay-per-technician pricing model such as that used by Atera.
G2 Rating: 4.7 out of 5.0 stars (60+ reviews)
Capterra Rating: 4.8 out of 5.0 stars (90+ reviews)
Naverisk Pricing:
- Based on a custom quote. Prices start at $110 per month.
8. NinjaOne
NinjaOne is an endpoint management solution for MSPs and IT departments. It includes real-time monitoring and management of all printers, firewalls, routers, switches, network devices, and servers. The platform also offers automated patch management, IT ticketing, mobile device management, and more.
Although NinjaOne is known as a strong endpoint management solution, it lacks some features IT professionals may want, such as advanced PSA capabilities. A few all-in-one alternatives, including Atera, have built-in PSA capabilities—giving them a competitive edge over NinjaOne.
G2 Rating: 4.8 out of 5.0 (1,000+ reviews)
Capterra Rating: 4.8 out of 5.0 (200+ reviews)
NinjaOne Pricing:
- NinjaOne prices per endpoint, but does not make its pricing available publicly. Pricing is based on custom quotation. Visit their website to learn more.
AI-powered device monitoring: Only with Atera
Atera’s all-in-one IT management system offers an integrated SNMP monitoring software for printers, RAIDs, and routers. Users can remotely monitor and manage network devices and servers, and the platform includes automated patch management, network discovery, IT ticketing, scripting, and more.
Atera harnesses the power of ActionAI™ in Atera Copilot: a future-forward capability that enables IT professionals to eliminate repetitive tasks. With AI-generated features such as OID recommendations, scripting, help desk, and troubleshooting suggestions, IT technicians can achieve 10X efficiency and focus on more strategic initiatives.
To witness the power of Atera firsthand, sign up for a 30-day free trial—no credit card required—or contact our sales team for a demo.
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