Top TeamViewer alternatives: 6 robust remote IT management solutions

Whether you’re currently a TeamViewer user (or just exploring alternative options), our article can help.

Here’s the scoop on TeamViewer and the best alternatives to help you find a solution that’s right for you.

The best TeamViewer alternatives for 2026:

1. Atera
2. Splashtop
3. AnyDesk
4. Zoho Assist
5. LogMeIn
6. ManageEngine

We’ll explore the key features, pricing, and user reviews of each alternative, so you can make a more informed choice for your organization.

Let’s begin!

6 best TeamViewer alternatives for remote management in 2026

Let’s review each TeamViewer alternative now.

1. Atera

Atera vs TeamViewer: Key differences

1. Key features: Atera is more than a remote access tool. Unlike TeamViewer, which focuses entirely on remote access, Atera is an autonomous IT platform with RMM software, remote access, patch management, network discovery, reporting, and AI agents.

With Atera, IT teams don’t have to worry about investing in redundant software, as you can manage all parts of your IT environment from one platform.

2. Remote access: Atera lets you remotely connect to all computers, desktops, servers, applications, and files. This feature is enhanced by Atera’s RMM tool, which continuously tracks the health and performance of all managed devices and enables proactive maintenance.

3. Agentic AI: One of Atera’s best qualities is its AI agents. Unlike most remote access tools, which rely on obsolete technology, Atera enables autonomous IT through its AI agents: Robin by Atera and AI Copilot. 

Whether you’re troubleshooting remotely, solving technical issues, or responding to tickets, Atera’s AI agents are there to help. While Copilot assists technicians, Robin is there to resolve up to 92% of Tier-1 and complex Tier-2 technical incidents end to end.

Features and capabilities

Atera’s remote access tool is ideal for IT teams that need to remotely control computers, desktops, servers, applications, and files. It works through Splashtop and AnyDesk integrations, which are included in our pricing plans at no extra cost.

After a remote session, Atera’s AI Copilot provides you with an automatic remote session summary, so no important details are missed.

And even before a technician needs to troubleshoot a device, Robin is available 24/7, monitoring the environment and resolving problems like low disk space before the employee ever notices anything was wrong.

Robin resolves technical incidents through a four-step process:

1. Diagnose: Robin receives the request, verifies the user’s identity, and gathers the technical context needed to understand the issue.
2. Remediate: Robin takes the approved action directly on the device, server, or network, routing for approval only when required.
3. Verify: Robin confirms the issue is actually resolved before closing anything, escalating to a technician with full context if needed.
4. Close: Robin closes the loop, updating the existing system of record with the full outcome, actions taken, and next steps.

With up to a 92% resolution rate and a 120-second average fix time, most incidents never reach a technician’s queue at all.

Robin integrates with your existing ITSM platforms: ServiceNow, Atlassian, Salesforce, Zendesk, SysAid, and more. This means there’s no need to switch tools to use Robin.

Atera also has integrations in various other categories, such as security, remote access, backup, SSO, billing, PSA, and more. Some customer favorites include ESET, Bitdefender, Emsisoft, IT Glue, Chocolatey, QuickBooks, and others.

User interface and usability

Remotely accessing devices with Atera is easy and can be done from the admin dashboard. 

From the Devices page, simply click on “Connect,” and you’ll be able to connect remotely to your end-user’s device.

The Devices page isn’t the only place you can use the remote access tool. It can also be accessed from an alert or directly from a ticket.

If you need help with this process, our knowledge base is diverse and has answers to all questions related to remote troubleshooting. For example, see this Remote Access FAQ here.

All Atera users also have access to 24/7 live chat and email support, which means you’ll always get help if needed.

Pricing plans and value for money

Atera’s remote access via Splashtop is included in the Professional plan and higher, allowing up to two concurrent sessions. The Expert plan and above provide Splashtop with unlimited concurrent sessions, along with access to AnyDesk.

Here are Atera’s pricing plans laid out:

Atera pricing plans for IT departments: 

• Professional: $149 per month, per technician
• Expert: $189 per month, per technician
• Master: $219 per month, per technician
• Enterprise: Custom quotation; contact sales to get pricing

Atera pricing plans for MSPs:

• Pro: $129 per month, per technician
• Growth: $159 per month, per technician
• Power: $209 per month, per technician
• Superpower (Enterprise): Custom quotation. Contact sales for pricing.

Atera’s pricing model differs from most IT management tools that rely on per-endpoint pricing. Atera’s per-technician pricing makes scaling predictable and cost-effective since the cost remains the same each month.

Plus, we are committed to transparent pricing – you will always know what you are paying for and the value you are getting.

Customer reviews and ratings

Atera’s G2 rating: 4.6 out of 5 stars (1,200+ reviews)

What Atera users are saying on G2:

• “The combination of remote monitoring and management, ticketing & help desk, and patch management is where Atera becomes genuinely useful for us,” a G2 user says.

• “AI is built-in on the entire ecosystem and responds based on knowledge base articles that we created ourselves (either internal only or externally visible for the customer),” Dieter S. says.

Atera’s Capterra rating: 4.6 out of 5 stars (430+ reviews)

What Atera users are saying on Capterra:

• “Atera’s dashboard is intuitive and provides insights into the systems we manage, making remote access and troubleshooting tasks easy for us,” Palash W. says.

• “Remote access is smooth, barely any lag even on slower connections. Their AI-powered automation is pretty neat, saves a lot of manual work,” Mousumi M. says.

2. Splashtop

Splashtop is primarily known as a remote access tool, but also offers endpoint monitoring and management, a centralized technician console for managing user permissions, and third-party ticketing integrations.

Other key Splashtop features include end-to-end encryption, two-factor authentication, and comprehensive logging as security features. For users seeking a comprehensive IT management solution, Atera offers a native integration with Splashtop that automatically integrates when you sign up for any Atera plan.

G2 rating: 4.7 out of 5.0 stars (900+ reviews)

Capterra rating: 4.7 out of 5.0 stars (730+ reviews)

Splashtop pricing:

• Remote Access Solo: From $5 per month, for individual users
• Pro Plan: From $8.25 per month, per user, for multi-monitor support
• Performance Plan: $13 per month, per user, for advanced remote access
• Enterprise Plan: Custom pricing. To get the pricing, contact the Splashtop sales team on their website
• Endpoint Management: All endpoint management pricing plans are based on a custom quotation

3. AnyDesk

AnyDesk is a remote access software that supports Windows, macOS, iOS, Linux, Android, and ChromeOS operating systems. Its key capabilities include automated rollout on new computers, quick file transfer between computers, privacy mode, and a centralized location for policy management. For mobile device support, AnyDesk offers integrations with different MDM software solutions.

As with Splashtop, Atera integrates with AnyDesk once users sign up for the platform. Atera users with the Expert plan and above are immediately granted access to AnyDesk’s remote access functionality alongside other IT management tools such as RMM, patch management, and IT ticketing.

G2 rating: 4.5 out of 5.0 stars (1,100+ reviews)

Capterra rating: 4.6 out of 5.0 stars (1,790+ reviews)

AnyDesk pricing:

• Solo: $28.90 per month for single-person companies
• Standard: $49.90 per month with a license for 20 users
• Advanced: $111.90 per month with a license for 100 users
• Ultimate: Enterprise plan with personalized quote

4. Zoho Assist

Zoho’s product, Zoho Assist, empowers users to remotely access PCs, servers, laptops, and mobile devices. It’s mainly for remote IT support but also offers basic RMM capabilities. With the RMM, users can monitor system metrics, such as memory use, CPU usage, network performance, and more.

For secure remote access, Zoho Assist has two-factor authentication, SSL certification, and compatibility with different antivirus software. Zoho Assist has also added AI features like session summaries and auto-generated chat suggestions.

G2 rating: 4.7 out of 5.0 stars (740+ reviews)

Capterra rating: 4.7 out of 5.0 stars (1,450+ reviews)

Zoho Assist Pricing:

• Standard: Starts from $12 per month, per technician
• Professional: Starts from $18 per month, per technician
• Enterprise: Starts from $28 per month, per technician

5. LogMeIn Resolve

LogMeIn Resolve is an IT management tool with RMM, helpdesk, IT automation, mobile device management, and remote access. Resolve’s remote access feature allows for remote troubleshooting, and it’s also available as a separate plan. However, users can also choose the all-in-one IT management plan for maximum capabilities.

In May 2026, LogMeIn added agentic AI to Resolve that can diagnose and execute fixes, though each one still needs one-click technician approval. Atera Robin works the other way by acting autonomously within its approved scope.

G2 rating: 4.3 out of 5.0 (460+ reviews)

Capterra rating: 4.4 out of 5.0 (210+ reviews)

LogMeIn Resolve Pricing:

• Starter Plan: Starts at $29/month with 25 endpoints
• Advanced Plan: Starts at $78/month with 25 endpoints
• Complete Plan: Starts at $94/month with 25 endpoints

Add-ons for endpoint protection, MDM, and data protection may increase the cost.

6. ManageEngine Remote Access Plus

ManageEngine Remote Access Plus is a remote support tool for IT administrators and support teams. Its key remote access capabilities include multi-platform support, file transfer, system management, and collaboration tools such as video calling.

Users can also integrate Remote Access Plus with ManageEngine RMM Central to enable RMM, network discovery, patch management, and IT asset management. Remote Access Plus can also connect to Zia, ManageEngine’s AI assistant, to draft and rephrase chat replies during a session.

G2 rating: 4.4 out of 5.0 stars (30+ reviews)

Capterra rating: 4.6 out of 5.0 stars (60+ reviews)

ManageEngine Remote Access Plus Pricing:

• Free Plan: Free for up to 10 computers, with one technician spot
• Standard Plan: Starts at $10/month for 25 computers, with five technician spots
• Professional Plan: Starts at $15/month for 25 computers

Remote access combined with broader IT features and Agentic AI

Atera’s autonomous IT platform offers built-in integrations with two leading remote access tools: Splashtop and AnyDesk. When combined with Atera’s other IT management capabilities, IT teams don’t have to invest in other third-party tools to manage their IT.

Plus, with Agentic AI through Robin, which resolves up to 92% of your Tier-1 and complex Tier-2 incidents end to end, technicians often don’t even need to open a remote session in the first place. Robin diagnoses, fixes, and closes the loop directly on the device, network, or in the cloud, so the ticket is resolved before anyone reaches for remote access.

Interested in learning more? Get in touch with our sales team to learn more about Robin. Or, try Atera with the 30-day free trial today.

What is TeamViewer?

TeamViewer is a remote access software that enables users to connect and control computers, servers, and mobile devices remotely. It’s commonly used by IT support teams and managed service providers (MSPs) to provide remote assistance and troubleshooting.

With its focus on remote access, TeamViewer is far from an all-in-one product. For example, TeamViewer doesn’t have any RMM or PSA capabilities for IT departments or MSP teams.

Why look for a TeamViewer alternative?

As part of writing this article, we wanted to dig into the root reasons why users search for TeamViewer alternatives.

We looked at reviews from G2, Capterra, Gartner, and Reddit and found that TeamViewer’s main limitations are:

1. The new UI updates

2. Security concerns

3. Steep pricing for enterprises

This is what customers said:

1. Customers dislike the new UI updates

TeamViewer has had multiple updates to its user interface (UI), and customers have reacted to them with mixed feelings.

This is what one user said:

Another user responded to this and said, “I stopped upgrading a while back and set a policy for all my unattended clients to do the same because they shook the UI like an Etch-a-Sketch. And I was just about to give upgrading another look-see because I thought, “surely, they must’ve uncorked it by now. “

As you look at different remote access software providers, you will want to prioritize those with intuitive user interfaces. 

This way, you can make sure your current technicians and new hires will have no trouble using the software.

2. Customers have security concerns

In the last ten years, TeamViewer has had notable breaches, which caused customers to wonder if they could trust the platform with their IT infrastructure.

The latest breach was just in June 2024, which forced many enterprise customers to seek alternative solutions.

Below is what one Reddit user wrote about the breaches, which many other users agreed with:

To this day, many teams don’t want to trust their IT environments with TeamViewer, as the breaches have been so recent.

As you select a TeamViewer alternative, look for solutions that are transparent about their security practices and have a strong track record of protecting user data. For example, Atera is very clear about its AI security for its AI agents. Security features, such as end-to-end encryption, MFA, and access controls, should also be available.

3. Expensive pricing, especially for enterprises

TeamViewer’s pricing was already high when we first wrote this article, but according to its users, it’s significantly more expensive now.

One Reddit user even called it “3x more expensive than the competition.”

He continued, “We just got our renewal quote for TeamViewer Tensor, and this is just insulting at this point. How can they justify charging a crazy high price like this?”

As you select a TeamViewer alternative, have a close look at the pricing. Some vendors don’t disclose their prices publicly, while others offer remote access as part of their RMM pricing plans. 

What are TeamViewer’s strengths?

TeamViewer has notable limitations, but also strengths.

Here’s what users say they like about the product:

1. Easy-to-use remote access software

The main advantage of TeamViewer is its ease of use. Users like Adrian D. say TeamViewer offers an easy way to remotely support users:

2. Multi-OS remote access functionality

TeamViewer lets you connect to Windows, Linux, macOS, and mobile devices, which its users appreciated. One G2 user added that “even non-tech people can easily handle this.”

TeamViewer pros and cons: Takeaways

Here’s a quick summary of the strengths and limitations of TeamViewer.

The pros:

• Easy-to-use software for remote IT support
• Cross-platform support for Windows, Linux, and Mac

The cons:

• The pricing structure is steep, and there have been drastic price increases
• Due to TeamViewer’s breaches, users have security concerns
• Users don’t like the new UI updates, which makes using the tool more difficult