Sync your ticketing system, deliver instant communication, issue articles and tips in your knowledge base and so much more so your client receives the absolute best service.
Create a unique and personalized support site for your customers with Customer Portal. You can fully customize and brand it so it looks and feels exactly how you want it to. Your customers will use Customer Portal to open and track tickets, access any information they need inside your knowledge based and more.
Answer all of your clients questions and concerns in advance with a robust and centralized client-facing knowledge base. Clients will enjoy having a seamless experience having full access to all your important articles, tips and tricks in your Knowledge Base so they always have a flawless user experience.
Streamline training and updating your team with a comprehensive internal Knowledge Base. This helps your own team of technicians get access to needed information whenever they need it. Nothing makes working together as a team easier than an internal comprehensive Knowledge Base for efficient communication.
RMM Software, PSA and Remote Access that will change the way you run your MSP Business