How to fix a microphone not working in Windows 11

AI governance is no longer a nice-to-have. Here's how Atera is staying ahead of it—and what that means for you.

This prestigious recognition reflects Atera’s commitment to AI innovation.

We’re introducing a new chapter for Atera. IT Autopilot is becoming Robin by Atera, and we’re putting a stake in the ground with a simple belief: technology should remove friction, not create it. With our new campaign, Let People Work, we’re doubling down on a future where AI doesn’t just assist IT teams, but actively resolves issues, clears operational noise, and gives people the freedom to focus on the work that actually matters.

Stop fighting passwords and start securing your future. Atera’s newly launched passkey authentication brings you phishing-proof, FIDO2-standard security with the speed of a fingerprint scan. Eliminate login friction, bypass MFA hurdles, and protect your command center with lightning-fast, biometric access that’s officially live and ready for your team.

AI agents for MSPs act on incidents instead of only advising human technicians. See how Robin by Atera diagnoses, remediates, verifies, and closes tickets autonomously, plus an eight-point implementation checklist.

A restart that succeeds isn’t necessarily a fix that worked. Scripted remediation keeps the queue moving while hiding the cause, and automation can fail in ways it can’t repair. Autonomous remediation goes further by choosing between approved actions, but it’s only safe when every fix is verified, bounded, and escalated the moment it stops making sense.

Local AI isn’t free and cloud AI isn’t automatically risky. One hides hardware, power, and maintenance costs behind a one-time invoice; the other is only as safe as its controls and the technicians using it. For most IT teams and MSPs, the deciding factor is where data, inference, and execution live.

The dangerous AI mistakes aren’t the ones that fail. They’re the commands that run cleanly against the wrong server, the scripts that quietly drop error handling, and the answers pulled from documentation that went stale months ago. In IT, AI hallucination looks like competent work while it increases security risks and decreases technician efficiency.

Take a look back at the insights, customer stories, and more from the event. Watch all sessions on demand now.

Why the old ticket-based IT model is over, and what’s replacing it.

A look at where Robin stands today, and where it's headed next.

One IT leader's real story of moving to autonomous operations with Robin by Atera.

PSA RMM integration connects your alerts, tickets, assets, and billing so work doesn’t get re-entered by hand. But connecting two separate products takes real setup and breaks in predictable ways. Learn what a good integration needs to sync, where it fails, and why a single platform removes the problem entirely.

Cutting IT overhead is an ongoing project for many enterprise teams as they work to stay within their budget while serving users and their devices. Automation, self-serve, and reducing unnecessary software are all part of the project of trimming overhead. Integrated RMM and help desk software is one way IT can save money and time while improving service and ticket resolution.

The difference between proactive IT and midnight firefighting comes down to visibility: seeing CPU saturation before it crashes services, catching disk failures before they lose data, and detecting anomalies hours before they become disasters. Effective infrastructure monitoring is the path that gets you there.

Unlike traditional IT management tools, enterprise IT management software offers more advanced features, security, and scalability. This guide covers the best enterprise IT management tools that provide these perks.

A ticket that reaches the wrong team eats hours of productivity before resolution even begins. Manual routing is inconsistent by design because it depends on whoever reads the ticket first with enough context. Automated routing removes that bottleneck entirely.

Helpdesk software is used to manage customer queries and provide support from one centralized location. With helpdesk software, customers can get answers to their questions quicker and resolve problems with greater ease, and your business can streamline and automate support to save time and money.

Traditional Tier 0 tools defer tickets rather than resolve them, because every self-service workflow eventually bottlenecks on human review. True autonomous Tier 0 closes the loop, executing the fix, confirming it works, logging the action, and escalating anything outside scope. Here’s the financial and risk case for letting AI resolve qualifying tickets without human sign-off, plus some tips for bringing it to your CFO and board.

Without structure, IT support doesn't just slow down. It breaks down. A ticketing system fixes that since every request captured, tracked, and resolved through one system. The result is faster resolution, enforced SLAs, smarter automation, and a support operation that scales without adding headcount.

Per-device pricing is common for help desk and RMM software, but that doesn’t mean it’s a strategic option for growing businesses. Pay-per-technician pricing models offer growth without budget limits or a tax on expanding users and devices.

Tracking Windows Activity History locally and in the cloud can improve continuity, productivity, and accountability across Windows devices, even in remote and hybrid environments. Though Windows Timeline was removed in recent versions of Windows 11, data can still be exported and tracked via the Microsoft Privacy Dashboard and other methods.

AI platforms leverage artificial intelligence and automation to tackle common challenges in enterprise IT management, such as operational complexity, scalability and cost control, cybersecurity, and regulatory compliance. The best AI platforms should offer scalability, interoperability, explainability, and vendor support.

IT inefficiencies lead to data silos, poor visibility, and direct operational losses, potentially leading to regulatory penalties and employee turnover. Enterprise IT management is a strategic approach that integrates key aspects of other IT disciplines like IT governance and ITSM. It can improve operational efficiency, risk mitigation, and cost optimization for various industries.

Find out Rev.io’s key features, AI, and pricing in this Rev.io review. See what its pros and cons are, what actual users think of it, and what the best alternatives are.

In this article, we’ll provide an in-depth review of Microsoft Intune, its key features, pricing, pros and cons, and more. Read on to learn more.

Explore the pros, cons, pricing, and real user feedback in our detailed Datto review. See when one of Datto’s alternatives is a better fit.

Discover user feedback, pros and cons, features, and pricing of Pulseway in our detailed review. Find out if it’s the right fit for your team or if another Pulseway alternative suits you better.

A full C: drive is rarely one big file. It’s update caches, runaway logs, shadow copies, and a user Temp folder nobody has checked in years. Clear the wrong one and you break servicing or lose your recovery options.

Every AI agent is an identity with keys to something like a service account. Build them faster than you track them, and you end up with agents nobody owns, permissions nobody approved, and dormant credentials that outlive the projects that created them.

Your AI agent is only as trustworthy as the identity it runs on. Plug it into a shared service account or a technician’s credentials and it inherits every permission, every stale secret, and every gap in your audit trail. Giving each agent its own scoped identity, short-lived credentials, and time-bound elevation keeps authority where it belongs.

A zero-day gives you nothing to install and plenty to get wrong. Patching still matters, but it should only come after shrinking what attackers can reach, finding every vulnerable component, cutting off the exploit path with controls you’ve actually tested, and treating “remediated” as something you prove and not just what the dashboard reports.

Local AI isn’t free and cloud AI isn’t automatically risky. One hides hardware, power, and maintenance costs behind a one-time invoice; the other is only as safe as its controls and the technicians using it. For most IT teams and MSPs, the deciding factor is where data, inference, and execution live.

The account exists, the laptop shipped, and the ticket is closed. Then the new hire signs in and nothing works. Onboarding fails when “provisioned” gets mistaken for “ready”. Real readiness means verified sign-ins, least-privilege access, devices you can prove are in the right hands, and a final test on the employee’s own account before anyone calls it done.

The dangerous AI mistakes aren’t the ones that fail. They’re the commands that run cleanly against the wrong server, the scripts that quietly drop error handling, and the answers pulled from documentation that went stale months ago. In IT, AI hallucination looks like competent work while it increases security risks and decreases technician efficiency.

The tool your technicians use to reach every server and endpoint is also one of the most privileged systems you run. Supporting your team remotely means you need to handle unattended access when nobody’s at the machine, show what happened in each session, and stay patched faster than attackers move.

A dead mic is rarely the mic's fault. The problem usually sits somewhere upstream, and one test recording tells you where. From there, it’s a fix sequence that works on any single device, a deeper playbook for the cases where the usual steps fail, and a way to push the same checks across an entire fleet.

A full C: drive is rarely one big file. It’s update caches, runaway logs, shadow copies, and a user Temp folder nobody has checked in years. Clear the wrong one and you break servicing or lose your recovery options.

AI agents for MSPs act on incidents instead of only advising human technicians. See how Robin by Atera diagnoses, remediates, verifies, and closes tickets autonomously, plus an eight-point implementation checklist.

Robin by Atera and ServiceNow Flow both capture employee requests inside tools like Slack and email, but differ in how they solve them. This Robin vs. Flow comparison explains the differences and helps you choose the right one.