Real-time monitoring and alerts

Claiming your title as an IT support everyday hero has never been easier. Atera’s all-in-one platform alerts you of any potential issues before they even turn into problems so you can proactively predict and solve problems before they even happen. Not all heroes wear capes — most work in IT.

Real-time monitoring of system activity

Instant alert notifications are simple to set up. Tailor them to your unique needs, so you can receive emails about failures or other concerns in lightning fast time, and long before they even turn into issues. Monitor system activity and receive alerts about:

System resources
Logged in users
Network & IP Monitoring
SNMP monitoring
Windows updates
SQL Server
Exchange
Active Directory
VMware
Hyper-V & SNMP enabled devices

Customize Alert settings just the way you like

Define alert thresholds based on the categories of performance you need, like memory usage, CPU load, hardware (e.g. hard disk usage, temperature, etc.), and so much more. You can even set ‘auto-healing’ scripts to run in response to triggered alerts like rebooting the computer when the ‘CPU usage’ threshold is reached, etc. leaving you to work on next-level work instead of repetitive mundane tasks.

Assign a Threshold Profile to a customer or agent

Determine the alerts you get about your end-user’s devices with the ‘threshold profile’, so you’re only alerted when you need to be. Your profiles can be customized by many parameters and variables, as well as by the alert types you receive on each information, warning, and critical — so you always have total control across your IT ecosystem.

Advanced Threshold Profile monitoring features

Get a complete overarching view of all device activity. Monitor services like DNS, multi-part events, Windows processes, USB drives, highest active time of drive usage, and much more, including:

Monitor Disk Active Time
S.M.A.R.T Disk Monitoring
New Service State ‘Monitor Existence’ option
Monitor Multiple Event IDs
Process Monitoring
Excluded Drives

Frequently asked questions

Does Atera support real time monitoring for non-Windows devices?

Yes, Atera provides real-time monitoring and alerts for Mac and Linux environments through dedicated agents. It also supports SNMP-enabled devices, allowing for comprehensive IT monitoring across a wide variety of hardware and operating systems.

How does Atera’s real-time monitoring help in reducing “alert fatigue” for IT technicians?

Atera reduces fatigue by letting you customize “Threshold Profiles” so you only receive IT alerting for the specific categories and severity levels (information, warning, or critical) that matter to your business. This ensures technicians are notified of legitimate issues without being overwhelmed by unnecessary noise.

Can Atera automatically fix issues when an alert is triggered?

Yes, Atera supports scripts that automatically run in response to triggered alerts. This RMM real-time monitoring and alerting feature can perform actions like rebooting a computer or restarting a service immediately, resolving repetitive issues without human intervention.

Can I receive alerts via mobile or email?

Yes, Atera is designed to keep you informed through lightning-fast email notifications and mobile app alerts. This ensures you stay on top of real-time monitoring and alerts regardless of whether you are at your desk or on the go.

How does Atera’s real time monitoring help with IT compliance?

Atera’s real-time monitoring gives IT teams a complete overarching view of all device activity, which is the foundation of most compliance frameworks.

The Atera agent continuously tracks Windows updates, security patches, services like DNS, Windows processes, USB drives, disk usage, and more, with customizable threshold profiles that surface information, warning, and critical events the moment they happen.

Script-based threshold monitoring extends coverage to anything PowerShell or Shell can read, including BitLocker status, antivirus state, failed login attempts, Windows event logs, and certificate expiry, turning Atera into a flexible compliance monitor for the controls your auditors actually ask about.

When a threshold is breached, up to three auto-healing scripts can run sequentially to remediate the issue automatically on Windows and Mac devices, with the alert auto-resolving once remediation succeeds.

For network devices, Atera’s SNMP monitoring covers printers, switches, routers, firewalls, and other SNMP-enabled hardware, and AI Copilot’s OID generator now creates OIDs from plain-language prompts or MIB file uploads to make setup faster.

Network Discovery rounds out compliance visibility by scanning workgroup and domain controller networks for every connected device, surfacing unmonitored endpoints, open ports, and CVEs, then auto-applying matching SNMP templates to detected devices so monitoring scales without manual setup.

Audit-ready reports and time-stamped alerts document what changed and when, giving IT teams the evidence auditors expect for frameworks like SOC 2, ISO 27001, and HIPAA. Atera itself is SOC 2 Type 2 and ISO 27001 certified with a HIPAA Seal of Compliance from Compliancy Group. Full compliance details at atera.com/trust.

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