“The AI copilot is like having another team member. Tickets have been reduced by 25-35% and its assisting us with knowledge base generation. “
Zack Barr
Service Desk Analyst
35%
decrease in incoming tickets
100%
automated knowledge creation
Your IT companion
Atera Copilot
Expand your capabilities, empower your technicians
Operate with AI-powered confidence
Purpose-built to help technicians exceed
AI Copilot is transforming IT work
Slash resolution times, solve with accuracy, stay focused on results.
11-13
Hours saved on average
per week90%
Atera's AI Copilot users who report accurate diagnostics
10X
Faster ticket resolution
Atera AI through the eyes
of our customers
Atera is instrumental in allowing Trapp technology to deliver world-class IT solutions to over 2500 clients and 140,000 endpoints… Partnering with Atera is gonna allow us to more efficiently grow into the future
Shawn Davidson
President
30%
decrease in first reply time
+10%
annual increase in NPS
“Atera’s AI Copilot script generator has been a game changer for my team. Went from 30 minutes of Googling to 30 seconds to type it in”
John Merrick
Technical Lead
66%
decrease in handling tickets
+50%
time won back
