Remote Monitoring and Management Software that is Easy & Beautiful. Seriously!

Atera offers complete visibility and control for hundreds of networks from any device with a build-in remote monitoring software that allows you to provide instant, first-class IT support to your customers no matter where you are.

What Exactly is an RMM?

IT services use Remote Monitoring & Management (RMM) platforms to streamline and automate their work and business. Managed Service Providers (MSPs) & IT Professionals leverage RMM to increase the value of their service, cut costs and run a completely remote (virtual) service.

Real Time Monitoring and Alerts

Alerts are the first step in being a proactive IT service provider. You’ll be notified in real-time about potential problems before they happen so you can solve them in advance. Use the customization options to establish how often you’re notified.

Get real time status on:

  • System resources
  • Logged in users
  • Network & IP Monitoring
  • SNMP Monitoring
  • Windows updates
  • SQL Server
  • Exchange
  • Active Directory
  • VMware
  • Hyper-V & SNMP enabled devices
Real Time Remote Monitoring Management Software
Atera's IT Automation via Remote Monitoring and Management

IT Automation

Atera includes pre-configured administrative and maintenance tasks which can be applied to servers and workstations, both per specific device and for whole companies and groups. These are quick and easy to configure:

  • Create System Restore Point
  • Delete Temp Files
  • Delete Internet History
  • Reboot
  • Shutdown
  • Defragment (All disks)
  • Run Checkdisk (All disks)
  • Run Full System Scan
  • Check for New Updates

Patch Management

Atera offers a complete platform for automating Patch Management in a simple and quick to implement the methodology. Patch Management can be applied to individual devices and groups, including:

  • Run Windows Update: All / Critical / Important / Security.
  • Run Windows Update: Service Pack
  • Install Microsoft Office Updates
  • Install Driver Updates (Hardware)
  • Install Java updates
  • Install Adobe updates
  • Reboot If Needed
Remote Monitoring Management Software with Automating Patch Management
Advanced Maintenance without taking over remote PC’s

Advanced Remote Maintenance

You get a suite of remote maintenance tools right inside of Atera. From Task Manager to Service Manager and Command Prompt Access, you have full maintenance capabilities at your fingertips. Uninstall applications, run scripts, install patches and run virtually any command you’ll ever need.

“The Atera RMM functions have been crucial in allowing us to respond to and solve customer issues quickly, no matter what the time, or where our technicians might be located. Having no limitations on the number of agents we can install gives us total access and control over all our monitored devices.
This allows us to triage any issue quickly and effectively. From patch management and scripting to threshold alerts and remote desktop control, Atera has us covered.”

PARKER LEDBETTER

Computer Geeks, USA
Remote Access Software with Integrated Splashtop Remote Support

Integrated Splashtop Remote Support

Our Splashtop integration enables you to provide instant remote support for your customers anywhere, and at any time. Securely connect to remote computers, access files, and applications, and troubleshoot problems without having to leave your desk.

Asset and Inventory Tracking

Atera enables the gathering of network and asset information with a click of a button, within seconds, for any device that has the Atera agent installed.

  • Hardware distribution
  • Software inventory
  • Operating System distribution
  • MS Office distribution
  • Antivirus type, update and license status
  • HDD Usage and alerting on upgrade required
  • Hardware (CPU, Memory) type, size and alert on upgrade required
  • Detailed Server and Workstation configuration and status
Remote Software Asset and Inventory Tracking
Powerful IT Environment Reporting and Analytics

Powerful Reporting and Analytics

Measure and track your customer’s networks, assets, health and performance using reports and gaining clear visibility on the IT environments you are maintaining. The Atera Reporting Suite includes a wide range of different reports that help you set data-driven goals and track the right metrics. Some of our top reports include:

  • System Health at a glance
  • Specific customer health
  • Agent health
  • System Inventory Audit
  • Microsoft Licensing

Complete Activity Log

Every action or command that was issued by you or any other user is logged into the main database. Review it any time and have total traceability when it comes to keeping on top of what’s going on with your IT systems.

Complete RMM Agent's Activity Log
Atera's Software All-in-One PSA Solution

Atera’s Mac RMM for Full Coverage of Your Mac Environment

Atera's Mac RMM agent gives you everything you need in your Mac environment. Just install the agent on the monitored system and you’re all set.

Incredible SNMP Monitoring

Welcome to the new era of monitoring. Not only can you monitor your customers' computers and servers (via installed agents) now Atera also gives you automatic OID monitoring on Linux-based devices (routers, firewalls, PCs, etc.) and the capacity to monitor all of your printers, RAIDs, routers, and other SNMP devices thanks to our insanely powerful out-of-the-box SNMP monitoring.

See Atera in Action

RMM Software, PSA and Remote Access that will change the way you run your MSP Business