Atera offers complete visibility and control for hundreds of networks from any device with built-in remote monitoring software that allows you to provide instant, first-class IT support to your customers no matter where you are.
IT services use Remote Monitoring & Management (RMM) platforms to streamline and automate their work and business. Managed Service Providers (MSPs) & IT Professionals leverage RMM to increase the value of their service, cut costs and run a completely remote (virtual) service.
Alerts are the first step in being a proactive IT service provider. You’ll be notified in real-time about potential problems before they happen so you can solve them in advance. Use the customization options to establish how often you’re notified.
Get real time status on:
Atera includes pre-configured administrative and maintenance tasks which can be applied to servers and workstations, both per specific device and for whole companies and groups. These are quick and easy to configure:
Atera offers a complete platform for automating Patch Management in a simple and quick to implement the methodology. Patch Management can be applied to individual
devices and groups, including:
You get a suite of remote maintenance tools right inside of Atera. From Task Manager to Service Manager and Command Prompt Access, you have full maintenance capabilities at your fingertips. Uninstall applications, run scripts, install patches and run virtually any command you’ll ever need.
“The Atera RMM functions have been crucial in allowing us to respond to and solve customer issues quickly, no matter what the time, or where our technicians might be located. Having no limitations on the number of agents we can install gives us total access and control over all our monitored devices.
This allows us to triage any issue quickly and effectively. From patch management and scripting to threshold alerts and remote desktop control, Atera has us covered.”
Our Splashtop integration enables you to provide instant remote support for your customers anywhere, and at any time. Securely connect to remote computers, access files, and applications, and troubleshoot problems without having to leave your desk.
Atera enables the gathering of network and asset information with a click of a button, within seconds, for any device that has the Atera agent installed.
Measure and track your customer’s networks, assets, health and performance using reports and gaining clear visibility on the IT environments you are maintaining. The Atera Reporting Suite includes a wide range of different reports that help you set data-driven goals and track the right metrics. Some of our top reports include:
Every action or command that was issued by you or any other user is logged into the main database. Review it any time and have total traceability when it comes to keeping on top of what’s going on with your IT systems.
Atera’s Mac RMM agent gives you everything you need in your Mac environment. Just install the agent on the monitored system and you’re all set.
Welcome to the new era of monitoring. Not only can you monitor your customers’ computers and servers (via installed agents) now Atera also gives you automatic OID monitoring on Linux-based devices (routers, firewalls, PCs, etc.) and the capacity to monitor all of your printers, RAIDs, routers, and other SNMP devices thanks to our insanely powerful out-of-the-box SNMP monitoring.
RMM Software, PSA and Remote Access that will change the way you run your MSP Business