Real-Time Monitoring and Alerts
Use Alerts to solve problems before they occur. Real-Time Monitoring & Alerts empower the IT technician to proactively handle issues before your clients would even know about them.
Monitor System Activity
The setup of instant alert notifications is simple and can be tailored to your unique needs. You have the option to receive emails about failures or other concerns immediately. Monitor system activity and receive alerts about:
- System resources
- Logged in users
- Network & IP Monitoring
- SNMP Monitoring
- Windows updates
- SQL Server
- Exchange
- Active Directory
- VMware
- Hyper-V & SNMP enabled devices
Customize Alert Settings
Define alert thresholds based on the categories of performance (e.g. memory usage, CPU load), hardware (e.g. hard disk usage, temperature, etc.), and Exchange alerts. Plus, you can set 'auto-healing' scripts to run in response to triggered alerts (e.g. rebooting the computer when the 'CPU usage' threshold is reached, etc.).
Assign a Threshold Profile to a Customer or Agent
Determine the alerts you get about your customer’s devices with the ‘threshold profile’. Your profiles can be customized by many parameters and variables as well as by the alert types you receive on each (information, warning, critical).
Threshold Profile Monitoring features
Get a complete birds-eye view of all device activity. Monitor services (e.g DNS), multi-part events, Windows processes, USB drives, highest active time of drive usage, and much more, including:
- Monitor Disk Active Time
- S.M.A.R.T Disk Monitoring
- New Service State ‘Monitor Existence’ option
- Monitor Multiple Event IDs
- Process Monitoring
- Excluded Drives
See Atera in Action
RMM Software, PSA and Remote Access that will change the way you run your MSP Business