The dxgkrnl.sys file is the core DirectX graphics kernel driver bridging applications and your GPU. Any unhandled violation in this privileged layer forces a Bug Check 0x113 reboot to prevent system-wide memory corruption.

Your user has a problem. You need their computer name to do anything about it, but they have no idea what that means. Every remote session, every help desk ticket, and every RDP connection starts with this detail. Here's every method to find it, from Settings to PowerShell, so you're never left waiting.

Your automated scripts execute tasks, but Autonomous IT actually thinks. It reasons through problems, learns from outcomes, and resolves issues independently without technician intervention. This isn't incremental improvement. Atera's Robin represents a fundamental shift in how IT operates, and it's already eliminating up to 40% of IT

Windows Recall takes a snapshot of everything on screen every few seconds and stores it in a searchable local database. Most IT teams have legitimate reasons to turn it off. The question is which method fits your environment, whether it's a Settings toggle, Group Policy, or a registry edit.

A timeout setting is a dropdown in a menu, but it's also the thing standing between an unattended screen and whoever happens to walk past it. This guide covers how to configure display timeout and lock screen settings on Windows 10/11, macOS, iOS, Android, and Linux Mint.

The modern IT function is broken: these skilled workers are fixing the same issues over and over again, with hardly enough time to maintain operations and chip away at technical debt. But there’s a better way to get IT out of firefighting mode — support their pivot to strategic partners to prevent those issues in the first place.

Every file you open in Windows 11 writes a hidden shortcut containing your machine's hostname, serial number, and MAC address. The Recent list isn't just a convenience feature; it's a data trail that should be cleared every now and then.

Some businesses testing AI pilots have lost steam already, while a smaller number of enterprises has already leaped ahead to achieve increased growth and revenue. CIOs and technical leaders have to prove to the board that autonomous AI can contribute to capital efficiency, revenue growth, risk reduction, and more business imperatives. Those teams truly innovating with AI are embedding the tech into business systems and workflows where users can see immediate benefit.

Traditional Tier 0 tools defer tickets rather than resolve them, because every self-service workflow eventually bottlenecks on human review. True autonomous Tier 0 closes the loop, executing the fix, confirming it works, logging the action, and escalating anything outside scope. Here’s the financial and risk case for letting AI resolve qualifying tickets without human sign-off, plus some tips for bringing it to your CFO and board.

IT teams have to juggle constant tier 1 help desk tickets from remote workers using multiple endpoints, while also solving strategic issues and staying ahead of tech trends. Burnout and job turnover rates for technicians are higher than the average, and for enterprises, it can be costly. AI agents can now tackle help desk tickets autonomously to free up mental space for IT teams.

Your login password stops the casual intruder, but it doesn't stop someone who pulls the drive. FileVault encrypts the entire startup disk so that stolen hardware stays unreadable, but only if recovery keys are managed correctly.

Your help desk isn't broken. It's just built for a team and a ticket volume that no longer exists. Migrating isn't the risky move; running critical IT operations on a platform that can't scale, integrate, or learn is.

Unplugging an external drive without ejecting it isn't always harmless. Windows 11's removal policy controls whether write caching is on or off, which determines whether a yanked drive loses data, corrupts a file system, or locks you out of a BitLocker volume entirely.

In this article, we’ve compared Atera vs. Ivanti, two popular IT management solutions. See how they differ in pricing, features, Agentic AI, and user interface.

Budget pitch meetings for new or upgraded IT help desk software have to include all the details of how and why it will improve operations and save money. See which metrics to use, how to calculate ROI for a new platform based on which factors it will improve, and how to calculate improved efficiency when adopting AI.

Read on to learn about the best Quest KACE alternatives. Find each one’s pricing and features, and see what makes Atera’s Agentic AI stand out.