The top 11 Lansweeper alternatives for IT pros in 2025

If you’re facing similar challenges, we’ve got your back. 

In this article, we’ll take you through the top Lansweeper alternatives that fit the all-in-one needs of both IT departments and MSPs. For each alternative, we’ll look at the key features, pricing, and user reviews.

What is Lansweeper?

Lansweeper is an IT asset management and service desk solution for IT departments, MSPs, sys admins, and cybersecurity teams. Lansweeper’s main features include IT asset discovery, inventory management, network scanning, and service desk functionality.

Why look for a Lansweeper alternative?

Before we review the Lansweeper alternatives, let’s take a quick look at its limitations and strengths. As part of writing this, we wanted to look at the actual reasons Lansweeper users are looking for alternatives.

We quickly found users disapprove Lansweeper’s cost increases, limited customer support, and unintuitive user interface. This is what users said:

1. Steep yearly price increases

Steep price increases are the main concern for Lansweeper customers. Long-time customers say that the price is even up to 10 times higher than it was just four years ago, which is a drastic increase if you ask us.

For example, see what this long-term Lansweeper user said:

Even just from last year, one Reddit user said that the price had tripled for their organization:

Many users say they would be fine with the price increases if the product improved at the same rate. However, many agree that the features have remained the same.

2. Email-only customer support

Customer support is the foundation of any strong IT management tool. Unfortunately, Lansweeper’s only way to contact support is through email, and even then, some users say it’s hard to get help as the responses are “canned messages.” 

One user said, “The support used to be great, but has gotten consistently worse.”

Another user also contrasted the email-only support to the constant price increases, which according to the reviewer, are not fair:

If you’ve been involved in IT for a while, you know how important it is to have reliable access to efficient customer support.

Even though Lansweeper’s live customer support leaves something to be desired, they do have some good asynchronous resources, such as blog posts, webinars, and even an online community.

However, the ideal IT asset management solution should combine those virtual resources with 24/7 live support, ideally in your native language (it’s much easier to solve issues in your native language).

3. Hard to configure

Lansweeper’s asset discovery tool is known for being customizable, but in their case, it comes with a hard configuration process.

Related to this, this is what one Capterra user said:

The above reviewer highlights that making specific workflows or adjustments requires digging through nested menus, which slows down the setup process.

We highly suggest investing in IT asset management software that will make your life easier and your work more efficient, rather than one that will slow you down due to hard configuration.

What are Lansweeper’s strengths?

We’ve looked at the limitations, but what are Lansweeper’s strengths?

Users especially like the free plan for under 100 endpoints and the network discovery capabilities. This is what users said:

1. A suitable entry-level solution

If you manage fewer than 100 endpoints, Lansweeper can be a suitable entry-level solution, as it has a free plan. Having said that, the price jumps to $2400/year if you exceed 100 endpoints, which is the cost of the first paid plan.

2. Network discovery capabilities

One of Lansweeper’s main features is asset discovery. Upon onboarding, all of your IT, OT, IoT, and cloud assets are automatically discovered, which helps you keep a complete inventory.

One Reddit user appreciated this and said, “Lansweeper scans our entire network and retrieves information.” 

Most Lansweeper alternatives offer a similar network discovery feature.

Lansweeper pros and cons: Takeaways

To conclude the previous sections, here are Lansweeper’s pros and cons.

The pros:

• If you’re a small business managing under 100 endpoints, the free plan is advantageous
• The network discovery tool lets you map out all new devices in your network

The cons:

• There have been drastic price increases and efforts to push customers toward more expensive plans
• The only way to receive customer support is by opening a support case on the website 
• Some of Lansweeper’s features are complicated to configure, and the user interface is outdated 
• Lansweeper has made limited advancements in its AI features. As of 2025, there are no practical AI tools for users

11 best Lansweeper alternatives for IT teams in 2025

Next, let’s review the best Lansweeper alternatives.

1. Atera

Atera vs. Lansweeper: Key differences

Atera’s all-in-one platform delivers everything Lansweeper users seek, including remote monitoring and management (RMM), asset management, IT ticketing, reporting, patch management, Network discovery, and third-party integrations. Unlike most asset management tools that rely on obsolete technology, Atera enables IT to run autonomously through its AI agents.

In comparison, Lansweeper focuses primarily on asset discovery, arguably at the expense of other key features. The platform’s key features include cross-platform asset discovery, unified asset inventory, risk insights, and visualization tools.

Both Atera and Lansweeper are designed to meet the specialized and large-scale requirements of enterprises. Atera’s intuitive user interface, Agentic AI technology, and scalable pay-per-technician pricing make it a more practical choice for most enterprises.

1. Features and capabilities

Atera’s added benefit is its AI agents, which can completely transform how your organization manages its assets. There are two AI agents available:

1. Atera’s IT Autopilot: Empowers end-users to solve IT issues on their own. Autopilot delivers 24/7, always-on IT support, creates step-by-step instructions, troubleshoots issues, and more.

2. Atera’s AI Copilot: Works alongside technicians, assisting in generating scripts, responding to tickets, providing real-time insights, and more.

Atera Copilot learns about your IT environment in real-time, and you can ask it account-specific questions, such as:

• “Which assets haven’t been scanned in the last 30 days?” 
• “Can you show me all devices that are missing critical patches?” 
• “Which endpoints are nearing their warranty expiration date?”

Copilot’s filtering capability is especially helpful for enterprises with large device lists. No need to manually sift through device lists; just ask Copilot to find exactly what you need.

In addition, our library of third-party integrations further enhances Atera’s functionality. Enterprises can access a range of integrations in categories, such as:

• Security: Emsisoft, ESET, Webroot, Ironscales, Bitdefender, Keeper, Cynet, Threatdown, Vicarius
• MDM: Miradore, ESET
• Remote access: Splashtop, AnyDesk, TeamViewer, ScreenConnect
• Backup: Axcient, Acronis
• PSA: Office 365, Quickbooks, Xero, Google Calendar, 
• Other: Zapier, IT Glue, Chocolatey, Domotz, DUO, Homebrew, Looker, OKTA, ScalePad, Zomentum, and more

2. Customer support

Lansweeper has been criticized for having email-only support available, and even then, Reddit users said they feel like receiving “canned replies”. This means that Lansweeper customers frequently have to rely on the knowledge base. And unfortunately, most of the articles in Lansweeper’s knowledge base have not been updated in over 10 years:

Comparatively, Atera offers 24/7 live chat and email support for all customers. This means that help is available at all times of the day and in multiple languages.

Another area where Atera excels is its active IT community, where users can troubleshoot issues, share best practices, and network with other IT professionals.

We believe that IT management software should be accessible for IT technicians of all levels of experience. That’s why we are committed to ongoing IT education and growth. We help our users develop professionally with countless online resources like our live and on-demand webinars, our rich knowledge base, a shared script library, and so much more.

We have even expanded these offerings with the introduction of our exciting IT game, Apollo IT. The Apollo IT game is meant to help IT newbies and veterans alike sharpen their logic and problem-solving skills by engaging in a series of IT-related challenges set in outer space.

3. Pricing and value for money

At Atera, we’re big advocates of transparent pricing. While enterprises can request a custom quote, our standard pricing plans for IT departments range from $149 to $219 per month, and the MSP pricing plans range from $129 to $209 per month.

Below are the full pricing plans laid out.

Atera pricing for IT departments:

• Professional: $149 per month, per technician 
• Expert: $189 per month, per technician 
• Master: $219 per month, per technician 
• Enterprise: Custom quotation; contact sales to get pricing

Atera pricing for MSPs:

• Pro: $129 per month, per technician 
• Growth: $179 per month, per technician 
• Power: $209 per month, per technician 
• Superpower (Enterprise): Custom quotation; contact sales to get pricing

Atera offers a 30-day free trial for all users, with no credit card required!

In comparison, Lansweeper provides a free plan to test out the platform, but from there, the price quickly rises to $2400 per year. The pricing plans are based on how many assets you manage, and if you exceed your plan’s asset limit, the price increases. This can make Lansweeper a challenge for companies looking to grow and scale without breaking the bank.

4. Customer rating and reviews

Atera’s G2 Rating: 4.6 out of 5 stars (830+ reviews)

Lansweeper’s G2 Rating: 4.4 out of 5 stars (55+ reviews)

What Atera users are saying on G2:

• “I like Atera’s fair pricing; you pay for a technician but not for machines, so I can manage our company with a single license,” a G2 user says.

• “I’ve never had issues with Atera’s support; they’re always helpful in addressing any issues I log. Very positive and happy with the product,” a G2 user says.

Atera’s Capterra Rating: 4.6 out of 5 stars (400+ reviews)

Lansweeper’s Capterra Rating: 4.4 out of 5 stars (65+ reviews)

What Atera users are saying on Capterra:

• “Atera’s pricing is easy and relies on the number of technicians we’ve got, which makes budgeting less difficult,” a Capterra user says.

• “Atera’s addition of AI to help with tickets is great built-in support for remote. Makes it easier to connect clients,” a Capterra user says.

2. Freshservice

Freshservice provides asset management features like auto-discovery, configuration management, and impact analysis. Similarly to Lansweeper, it also has a ticketing system built in.

As a Lansweeper alternative, Freshservice can be a suitable solution if you need basic helpdesk features. Freshservice’s asset management tool is rather basic and meant to complement the help desk feature.

G2 Rating: 4.6 out of 5.0 stars (1,200+ reviews)

Capterra Rating: 4.5 out of 5.0 stars (500+ reviews)

Freshservice Pricing:

• Starter: $19/month/agent
• Growth: $49/month/agent
• Pro: $95/month/agent
• Enterprise: Based on a custom quotation

3. SysAid

SysAid is an ITSM and help desk solution for MSPs. The platform includes IT asset and change management, reporting, and workflow automation capabilities.

Similarly to Atera, SysAid uses AI to help technicians work more efficiently. However, it does not have proper RMM functionality. In addition, the platform is designed primarily as MSP software, and IT departments may find its capabilities lacking.

G2 Rating: 4.5 out of 5.0 stars (720+ reviews)

Capterra Rating: 4.5 out of 5.0 stars (490+ reviews)

SysAid Pricing:

• Based on a custom quotation. Book a demo call with SysAid to receive pricing.

4. ConnectWise

ConnectWise Automate enables IT teams to monitor and manage servers, devices, and endpoints remotely. ConnectWise offers a suite of tools that can be integrated together to get a comprehensive IT management solution. Like Lansweeper, it’s mostly used by teams that need robust customization capabilities.

ConnectWise’s downside is its steep learning curve, which is reported by many users on G2.

G2 Rating: 4.1 out of 5.0 (130+ reviews)

Capterra Rating: 4.2 out of 5.0 (135+ reviews)

ConnectWise Automate Pricing:

• The pricing is pay-per-device. To get the pricing for your organization, you need to request a quotation from ConnectWise’s team

5. Jira Service Management

Jira Service Management offers an IT service management solution that helps dev and ops teams resolve incidents and requests faster. The tool is built on Jira, Atlassian’s project management tool, but has been tailored specifically for IT service management.

For basic ITSM, it can be a suitable Lansweeper alternative. If you have more advanced workflows, however, Jira Service Management might not meet your needs.

G2 rating: 4.2 out of 5.0 (780+ reviews)

Capterra rating: 4.5 out of 5.0 (700+ reviews)

Jira Service Management pricing:

• Free: Free for up to 3 agents
• Standard: $23.80 per month, per agent
• Premium: $53.30 per month, per agent
• Enterprise: Pricing based on custom quotation. Visit their website to learn more.

6. Domotz

Domotz provides IT professionals and MSPs with real-time visibility of networks and assets. It has asset discovery and inventory management, network topology mapping, and remote control capabilities.

Domotz is exclusively focused on network and asset monitoring, so for features like patch management and PSA, it needs to be integrated with third-party tools. Atera offers a native third-party integration with Domotz if you want to use it in combination with a more robust software package.

G2 Rating: 4.9 out of 5.0 (90+ reviews)

Capterra Rating: 4.9 out of 5.0 (110+ reviews)

Domotz Pricing:

• Domotz Free: Free for managing one device
• Domotz Pro: $1.50 per managed device, per month

7. N-able

N-able provides a suite of products that help IT teams and MSPs operate more efficiently. One of the products, N-central RMM, provides remote monitoring and management of endpoints, devices, and users, as well as patch management capabilities.

To get an all-in-one IT management experience, you will most likely need more than one product from N-able. For example, N-central RMM for remote monitoring and Cove Data Protection for backups.

G2 Rating: 4.3 out of 5.0 (300+ reviews)

Capterra Rating: 4.3 out of 5.0 (150+ reviews)

N-sight Pricing:

• N-sight doesn’t make the pricing public, but it’s based on the number of endpoints you manage. You need to “Contact a specialist” from their website to receive the pricing.

8. ServiceNow ITSM

ServiceNow’s IT service management product includes asset, change, incident, and knowledge management capabilities. It’s designed for growing IT organizations that want to create complex workflows for managing assets effortlessly.

ServiceNow has broad third-party integrations if you want to expand its functionality. The integrations can be advantageous if you want access to features, like patch management or RMM software.

G2 Rating: 4.4 out of 5.0 (1,100+ reviews)

Capterra Rating: 4.5 out of 5.0 (300+ reviews)

ServiceNow ITSM Pricing:

• To get the pricing, enter your business email on ServiceNow’s website, and their team will come back with specific pricing information.

9. NinjaOne

NinjaOne provides real-time monitoring of endpoints, network devices, and other IT infrastructure components. For remote monitoring and management, it is widely considered a strong Lansweeper alternative.

NinjaOne’s pricing is based on pay-per-device, meaning you pay for the number of devices/endpoints you manage. A few NinjaOne alternatives offer pay-per-device pricing, which may be more advantageous for IT teams.

G2 Rating: 4.7 out of 5.0 (2,000+ reviews)

Capterra Rating: 4.8 out of 5.0 (220+ reviews)

NinjaOne Pricing:

• NinjaOne requires you to contact their sales team to get the pricing. To do this, you can fill out a form on their website.

10. ManageEngine Endpoint Central

ManageEngine Endpoint Central provides IT asset management, automated patching, and threat detection and remediation capabilities. With it, users can manage different endpoints, like desktop, mobile devices, laptops, and servers.

With Endpoint Central, you can configure periodical asset scans, such as once a day, week, or month. This helps to stay on top of any changes in your network.

G2 Rating: 4.4 out of 5.0 (880+ reviews)

Capterra Rating: 4.6 out of 5.0 (970+ reviews)

ManageEngine Endpoint Central Pricing:

• Professional: Starts at $104 for 50 endpoints
• Enterprise: Starts at $124 for 50 endpoints
• UEM: Starts at $139 for 50 endpoints
• Security: Starts at $205 for 50 endpoints

11. Ivanti Neurons

Ivanti Neurons help IT professionals automate manual processes with features like IT asset discovery and help desk solutions. Similar to Lansweeper, Ivanti is popular among organizations that need reliable asset discovery.

Ivanti offers other popular products, such as Ivanti Endpoint Manager, which adds endpoint management functionality. If you want a comprehensive IT management solution, you can combine different Ivanti products together.

G2 Rating: 3.9 out of 5.0 stars (185+ reviews)

Capterra Rating: 3.0 out of 5.0 stars (10 reviews)

Ivanti Neurons Pricing:

• Custom pricing. To get the pricing, fill out your details on Ivanti’s website.

Integrating Agentic AI with asset management: Future-proof your organization with Atera

Ultimately, the best way to select a Lansweeper alternative is to research each option, take free trials if available, and compare their features.

Among all the alternatives, Atera is the only one that offers a true Agentic AI, IT management tool for discovering and managing your assets. Think of tasks like running health checks on assets, troubleshooting technical issues, or creating step-by-step guides; Atera’s AI agents can handle them fully autonomously with no technician involvement. 

This means, 40% of your IT workload is eliminated, and your technicians have the time and resources to focus on tasks that actually move the needle.
Interested in learning more? Get in touch with our sales team to discuss your needs further.  Atera also offers a 30-day free trial with no credit card required.