Top 6 Best Lansweeper Alternatives in 2026

If you’re facing similar challenges, we’ve got your back.

In this article, we’ll take you through the top Lansweeper alternatives that fit the all-in-one needs of both IT departments and MSPs. For each alternative, we’ll look at the key features, pricing, and user reviews.

6 best Lansweeper alternatives for IT teams in 2026

1. Atera
2. ConnectWise
3. N-able
4. ServiceNow
5. NinjaOne
6. ManageEngine

Now, let’s review the best Lansweeper alternatives.

1. Atera

Atera vs. Lansweeper: Key differences

Atera’s autonomous IT platform delivers everything Lansweeper users seek: remote monitoring and management (RMM), asset management, IT ticketing, reporting, patch management, Network discovery, and third-party integrations. Unlike most asset management tools that rely on obsolete technology, Atera offers two autonomous IT agents: Robin by Atera and AI Copilot.

In comparison, Lansweeper focuses primarily on asset discovery, arguably at the expense of other key features. The platform’s key features include cross-platform asset discovery, unified asset inventory, risk insights, and visualization tools.

Both Atera and Lansweeper are designed to meet the specialized and large-scale requirements of enterprises. Atera’s intuitive user interface, Agentic AI technology, and scalable pay-per-technician pricing make it a more practical choice for most enterprises.

1. Features and capabilities

Atera’s added benefit is its AI agents, which can completely transform how your organization manages its assets. There are two AI agents available:

1. Atera’s Robin: Empowers end-users to solve IT issues on their own. Robin resolves issues on its own 24/7 by reaching directly into the device, network, or the cloud. Issues like a locked account, a stuck print queue, or a slow device get resolved autonomously, with no ticket backlog for technicians to deal with.

Robin’s resolution process works in four steps:

1. Diagnose: Robin receives the request, verifies the user, and gathers the context needed to understand the issue.
2. Remediate: Robin takes the approved action directly on the device, network, or in the cloud.
3. Verify: Robin confirms the issue is actually resolved before closing anything.
4. Close: Robin updates the ticket in your existing ITSM and logs the action for governance and compliance.

With up to 92% autonomous resolution of Tier-1 and complex Tier-2 technical incidents, at a 120-second average resolution time, Robin gives technicians their time back for higher-value work.

2. Atera’s AI Copilot: Works alongside technicians, assisting in generating scripts, responding to tickets, providing real-time insights, and more.

Atera Copilot learns about your IT environment in real-time, and you can ask it account-specific questions, such as:

• “Which assets haven’t been scanned in the last 30 days?” 
• “Can you show me all devices that are missing critical patches?” 
• “Which endpoints are nearing their warranty expiration date?”

Copilot’s filtering capability is especially helpful for enterprises with large device lists. No need to manually sift through device lists; just ask Copilot to find exactly what you need.

In addition, our library of third-party integrations further enhances Atera’s functionality. 

Enterprises can access a range of integrations in categories, such as:

• Security: Emsisoft, ESET, Webroot, Ironscales, Bitdefender, Keeper, Cynet, Threatdown, Vicarius
• MDM: Miradore, ESET
• Remote access: Splashtop, AnyDesk, TeamViewer, ScreenConnect
• Backup: Axcient, Acronis
• PSA: Office 365, Quickbooks, Xero, Google Calendar, 
• Other: Zapier, IT Glue, Chocolatey, Domotz, DUO, Homebrew, Looker, OKTA, ScalePad, Zomentum, and more

Atera also has 50+ integrations for Robin, meaning it works inside the ITSM, identity, and business tools your team already uses.

2. Customer support

Lansweeper has been criticized for having email-only support available, and even then, Reddit users said they feel like receiving “canned replies”. 

This means that Lansweeper customers frequently have to rely on the knowledge base. And unfortunately, most of the articles in Lansweeper’s knowledge base have not been updated in over 10 years.

Comparatively, Atera offers 24/7 live chat and email support for all customers. This means that help is available at all times of the day and in multiple languages.

Another area where Atera excels is its active IT community, where users can troubleshoot issues, share best practices, and network with other IT professionals.

We believe that IT management software should be accessible for IT technicians of all levels of experience. That’s why we are committed to ongoing IT education and growth. We help our users develop professionally with countless online resources like our live and on-demand webinars, our rich knowledge base, a shared script library, and so much more.

3. Pricing and value for money

At Atera, we’re big advocates of transparent pricing. While enterprises can request a custom quote, our standard pricing plans for IT departments range from $149 to $219 per month, and the MSP pricing plans range from $129 to $209 per month.

Below are the full pricing plans laid out.

Atera pricing for IT departments:

• Professional: $149 per month, per technician 
• Expert: $189 per month, per technician 
• Master: $219 per month, per technician 
• Enterprise: Custom quotation; contact sales to get pricing

Atera pricing for MSPs:

• Pro: $129 per month, per technician 
• Growth: $159 per month, per technician 
• Power: $209 per month, per technician 
• Superpower (Enterprise): Custom quotation; contact sales to get pricing

Atera offers a 30-day free trial for all users, with no credit card required!

In comparison, Lansweeper provides a free plan to test out the platform, but from there, the price quickly rises to $2400 per year. The pricing plans are based on how many assets you manage, and if you exceed your plan’s asset limit, the price increases. 

This can make Lansweeper a challenge for companies looking to grow and scale without breaking the bank.

4. Customer rating and reviews

Atera’s G2 Rating: 4.6 out of 5 stars (1,200+ reviews)

Lansweeper’s G2 Rating: 4.4 out of 5 stars (65+ reviews)

What Atera users are saying on G2:

• “One unexpected benefit is the AI feature, especially Robin. It can reduce technicians’ workload by assisting with responses, ticket handling, and general troubleshooting,” Emil C. says.

• “The AI agent, Robin, has been a game changer for reducing repetitive help desk work,” a G2 user says.

Atera’s Capterra Rating: 4.6 out of 5 stars (400+ reviews)

Lansweeper’s Capterra Rating: 4.4 out of 5 stars (65+ reviews)

What Atera users are saying on Capterra:

• “The ticketing and monitoring features are useful for keeping issues organized, while patch management helps reduce the amount of manual follow-up needed,” Stacie B. says.

• “Atera’s dashboard is intuitive and provides insights into the systems we manage, making remote access and troubleshooting tasks easy for us,” Palash W. says.

2. ConnectWise

ConnectWise Automate enables IT teams to monitor and manage servers, devices, and endpoints remotely. ConnectWise offers a suite of tools that can be integrated together to get a comprehensive IT management solution. Like Lansweeper, it’s mostly used by teams that need robust customization capabilities.

ConnectWise’s downside is its steep learning curve, which is reported by many users on G2. One of ConnectWise’s most recent innovations is its AI Agents, which reached availability in mid-2026. However, that autonomy stays scoped to the ticket: triage, routing, and documentation. This differs from Robin (read more: Robin vs. ConnectWise AI Agents).

G2 Rating: 4.1 out of 5.0 (140+ reviews)

Capterra Rating: 4.2 out of 5.0 (140+ reviews)

ConnectWise Automate Pricing:

• The pricing is pay-per-device. To get the pricing for your organization, you need to request a quotation from ConnectWise’s team

3. N-able

N-able provides a suite of products that help IT teams and MSPs operate more efficiently. One of the products, N-central RMM, provides remote monitoring and management of endpoints, devices, and users, as well as patch management capabilities.

To get an all-in-one IT management experience, you will most likely need more than one product from N-able. For example, N-central RMM for remote monitoring and Cove Data Protection for backups. N-able’s recent AI launch is N-zo, an AI coworker introduced in April 2026 that offers root-cause insights and remediation recommendations from endpoint telemetry.

G2 Rating: 4.4 out of 5.0 stars (560+ reviews)

Capterra Rating: 4.2 out of 5.0 stars (250+ reviews)

N-central Pricing:

• N-central pricing is based on a custom quotation. Fill in a form on their website to get the pricing.

4. ServiceNow ITSM

ServiceNow’s IT service management product includes asset, change, incident, and knowledge management capabilities. It’s designed for growing IT organizations that want to create complex workflows for managing assets effortlessly.

ServiceNow has broad third-party integrations if you want to expand its functionality. The integrations can be advantageous if you want access to features like patch management or RMM software. At Knowledge 2026, ServiceNow merged Now Assist, its acquired Moveworks AI platform, and its AI Experience layer into one product: ServiceNow Otto. You can learn more about it in the Robin vs. Otto comparison.

G2 Rating: 4.5 out of 5.0 (1,900+ reviews)

Capterra Rating: 4.5 out of 5.0 (40+ reviews)

ServiceNow ITSM Pricing:

• To get the pricing, enter your business email on ServiceNow’s website, and their team will come back with specific pricing information.

5. NinjaOne

NinjaOne provides real-time monitoring of endpoints, network devices, and other IT infrastructure components. For remote monitoring and management, it is widely considered a strong Lansweeper alternative.

NinjaOne’s pricing is based on pay-per-device, meaning you pay for the number of devices/endpoints you manage. A few NinjaOne alternatives offer pay-per-device pricing, which may be more advantageous for IT teams. NinjaOne recently introduced its AI assistant, Katana AI, to guide technicians toward a fix. Robin by Atera goes a step further, resolving the issue itself without a technician needing to execute anything.

G2 Rating: 4.7 out of 5.0 (5,000+ reviews)

Capterra Rating: 4.7 out of 5.0 (290+ reviews)

NinjaOne Pricing:

• NinjaOne requires you to contact their sales team to get pricing. To do this, you can fill out a form on their website.

6. ManageEngine Endpoint Central

ManageEngine Endpoint Central provides IT asset management, automated patching, and threat detection and remediation capabilities. With it, users can manage different endpoints, like desktops, mobile devices, laptops, and servers.

With Endpoint Central, you can configure periodic asset scans, such as once a day, a week, or a month. This helps you stay on top of any changes in your network. In May 2026, ManageEngine added Zia Agents to Endpoint Central, which investigate device issues and root causes with remediation guidance.

G2 Rating: 4.5 out of 5.0 (1,100+ reviews)

Capterra Rating: 4.6 out of 5.0 (1,800+ reviews)

ManageEngine Endpoint Central Pricing:

• Professional: Starts at $104 for 50 endpoints
• Enterprise: Starts at $124 for 50 endpoints
• UEM: Starts at $139 for 50 endpoints
• Security: Starts at $205 for 50 endpoints

All ManageEngine plans include one technician spot.

Integrating Agentic AI with asset management: Future-proof your organization with Atera

Ultimately, the best way to select a Lansweeper alternative is to research each option, take free trials if available, and compare their features.

Among all the alternatives, Atera is the only one that offers a true Agentic AI through Robin for discovering and managing your assets. Think of tasks like flagging an outdated patch, solving Wi-Fi connectivity issues, or resolving a failed backup; Robin can handle all of that without a technician stepping in to fix it manually.

Robin does this by diagnosing, remediating, and closing IT incidents autonomously. It acts directly on the device, server, or network the issue actually lives on, not just the ticket around it.

Ready to see how Robin can resolve your first technical issues? Get in touch with our sales team to discuss your needs further. Atera also offers a 30-day free trial with no credit card required.

What is Lansweeper?

Lansweeper is an IT asset management and service desk solution for IT departments, MSPs, sys admins, and cybersecurity teams. Lansweeper’s main features include IT asset discovery, inventory management, network scanning, and service desk functionality.

Why look for a Lansweeper alternative?

As part of reviewing the top Lansweeper alternatives, we wanted to look at the actual reasons Lansweeper users are looking for alternatives.

We quickly found users disapprove of Lansweeper’s cost increases, limited customer support, and unintuitive user interface. This is what users said:

1. Steep yearly price increases

Steep price increases are the main concern for Lansweeper customers, with long-time customers saying that the price is much higher than it was previously.

One Reddit user said that the price had tripled for their organization:

In another Reddit thread, one user explained the pricing changes of Lansweeper in detail:

Many users say they would be fine with the price increases if the product improved at the same rate. However, many agree that the features have remained the same.

2. Email-only customer support

Customer support is the foundation of any strong IT management tool. Unfortunately, Lansweeper’s only way to contact support is through email, and even then, some users say it’s hard to get help as the responses are “canned messages.”

One user said, “The support used to be great, but has gotten consistently worse.”

Another user also contrasted the email-only support with the constant price increases, which, according to the reviewer, are not fair:

If you’ve been involved in IT for a while, you know how important it is to have reliable access to efficient customer support.

Even though Lansweeper’s live customer support leaves something to be desired, they do have some good asynchronous resources, such as blog posts, webinars, and even an online community.

However, the ideal IT asset management solution should combine those virtual resources with 24/7 live support, ideally in your native language (it’s much easier to solve issues in your native language).

3. Hard to configure

Lansweeper’s asset discovery tool is known for being customizable, but in their case, it comes with a hard configuration process.

For example, one enterprise user of Lansweeper described these issues on G2:

Another Capterra user said this: “The interface feels dated, and some reports take more clicks than they should. Setup can be a bit fiddly depending on your network topology.”

We highly suggest investing in IT asset management software that will make your life easier and your work more efficient, rather than one that will slow you down due to hard configuration.

What are Lansweeper’s strengths?

We’ve looked at the limitations, but what are Lansweeper’s strengths?

Users especially like the free plan for under 100 endpoints and the network discovery capabilities. This is what users said:

1. A suitable entry-level solution

If you manage fewer than 100 endpoints, Lansweeper can be a suitable entry-level solution, as it has a free plan. 

Having said that, the price jumps to $2400/year if you exceed 100 endpoints, which is the cost of the first paid plan. One G2 user pointed out the issue with the huge price jump: 

“Not suitable for smaller deployments that exceed the free allotment: 100 assets free; the next increment is 2000.”

2. Network discovery capabilities

One of Lansweeper’s main features is asset discovery. Upon onboarding, all of your IT, OT, IoT, and cloud assets are automatically discovered, which helps you keep a complete inventory.

One G2 user said: “Lansweeper offers a solid and comprehensive inventory of IT assets and enables a quick overview of the existing infrastructure.”

That said, most Lansweeper alternatives offer a similar network discovery feature.

Lansweeper pros and cons: Takeaways

To conclude the previous sections, here are Lansweeper’s pros and cons.

The pros:

• If you’re a small business managing under 100 endpoints, the free plan is advantageous
• The network discovery tool lets you map out all new devices in your network

The cons:

• There have been drastic price increases and efforts to push customers toward more expensive plans
• The only way to receive customer support is by opening a support case on the website 
• Some of Lansweeper’s features are complicated to configure, and the user interface is outdated