Russ Gordyan has the quiet, confident demeanor of someone who’s seen it all. And, as the owner of RG Digital, it’s probably not far from the truth. Here’s his success story and how Atera helped his business…
Being an MSP means juggling lots of things. Occasional late paying client and hiring the right people is a major issue to deal with. we’ve collected some wisdom over the years and share it with you here…
We are proud to announce a new release for Atera for September 2016. This version release is a huge push forward, with integration for some very popular third-party products leading the charge…
“It’s a tough, competitive business,” he says. “But we always put our employees first. So, as a result, we have been able to maintain the best possible team – despite the great effort that takes.” Parker Ledbetter is president of Computer Geeks…
If you’re an MSP or a break/fix guy trying to climb the ladder, you’re juggling a lot. Sometimes, just keeping your head above water seems like a losing battle. We at Atera thought we can help, we’ve pulled together a list of MSP Best Practices that should help you navigate these diverse issues…
A few weeks ago, we released our July 2016 version and ran a Webinar to present the new content. The release included a major upgrade to the system in the new Billing module, and an industry first: an automated KPI Benchmark that compares your hourly billing rates to the industry median in real-time…
Atera announced it has integrated its Business Intelligence (BI) platform, into its software. This new enhancement offers Managed Service Providers real-time evaluation of their pricing structure through the billing…
A few weeks ago Atera ran a Webinar. Our aim was to introduce some of the faces behind Atera, the May and upcoming June release and present some valuable content to the community…
Atera announced new data findings through the Benchmark. The findings reveal that more than half of MSPs are undercharging for their services and the most profitable businesses adhere to strict service level agreements…
Choosing the right partners to enable the transition from a break-fix model to an MSP is important. It is equally important to leverage the right SaaS provider to help manage the business once the transition is in motion…
Atera announced Managed Service Providers (MSPs) will now gain access to Business Intelligence (BI) data through the Benchmark feature…
We are pleased to announce the release of the latest Atera upgrade which concentrates on streamlining some key functions saving you time and effort…
Ransomware has been a topic of hot discussion in the IT community due to several high profile attacks on business. Atera recommend the following strategies to minimize the chance of becoming infected by ransomware…
Atera offers end-to-end solutions for RMM, PSA and remote connections into one powerful software solution, today announced new platform enhancements and features for Managed Service Providers (MSPs)…
We are excited to announce the release of our latest system upgrade, and what a release it is! We listened to your feedback, and based on what we heard from you, this release concentrates on a suite of integrations…