8 MSP Best Practices when moving from break/fix

If you’re an MSP or a break/fix guy trying to climb the ladder, you’re juggling a lot. Sometimes, just keeping your head above water seems like a losing battle. We at Atera thought we can help, we’ve pulled together a list of MSP Best Practices that should help you navigate these diverse issues…

July-16 Webinar Recording

A few weeks ago, we released our July 2016 version and ran a Webinar to present the new content. The release included a major upgrade to the system in the new Billing module, and an industry first: an automated KPI Benchmark that compares your hourly billing rates to the industry median in real-time…

June-16 Webinar Recording

A few weeks ago Atera ran a Webinar. Our aim was to introduce some of the faces behind Atera, the May and upcoming June release and present some valuable content to the community…

Atera Reveals Key Benchmark Statistics

Atera announced new data findings through the Benchmark. The findings reveal that more than half of MSPs are undercharging for their services and the most profitable businesses adhere to strict service level agreements…

Atera Adds New Game-Changing Features

We are excited to announce the release of our latest system upgrade, and what a release it is! We listened to your feedback, and based on what we heard from you, this release concentrates on a suite of integrations…