How to automate tasks: helpdesk automation edition
Looking to save time and delight customers by adding automation to your helpdesk activities? Here’s your guide to your first quick wins!
Corporate IT in the Spotlight #1: Dynamic Bradview Roofing
This edition of IT in the spotlight is heading down under! We’re so excited to be speaking with James Clowes, IT Manager at Dynamic Bradview Roofing in Brisbane…
The New Approach to Remote Monitoring and Management for MSPs and IT Professionals in 2021
Managed Service Providers (MSPs) and IT professionals are constantly trying to simplify and streamline their workloads. In this process, they are coming to rely on solutions like Atera
A Guide to Identity Theft for Remote Workers: Prevention Tips and Resources
Surveys from the Bureau of Labor Statistics discuss how telework was on the rise before the COVID pandemic, increased substantially due to the pandemic, and is projected to continue in a post-pandemic and highly digital world.
Scaling Your IT Business – Attract New Clients with This 3-Step Checklist
Growing a business can prove challenging for a number of different reasons. As the market shifts, customer expectations likewise change, and small business owners must be nimble enough to adapt. At Atera, we speak with hundreds of Managed Service Providers (MSPs) and IT service owners like you, on a daily basis to ensure our products […]
HIPAA Compliance in the Age of Remote Work and Healthcare
Digitalization — the conversion of traditional media over to digital media — has impacted a variety of industries, including healthcare.
What Is Digital Sustainability and Why Is it Important for Your Business?
Digital sustainability is the use of technologies in everyday business applications to improve the environment.
AnyDesk has Arrived to Atera! Here’s What You Need to Know About Our NEW Remote Access Integration
Remote Access is a huge part of being an IT service provider. It may have been put under the spotlight due to the work-from-home realities of the COVID-19 pandemic…
How Accessibility Tech Could Change the Future
Although there is plenty of room for improvement, the tech industry is creating inclusive assistive devices and software for individuals with disabilities.
A Guide to the Latest Blockchain Industry Trends
First used as the digital ledger for bitcoin transactions back in 2009, blockchain technology has evolved dramatically over the past decade and is now on the verge of becoming mainstream.
Tech Trends Transforming the Workplace
The integration of technology into the workplace is a trend accelerated, in many ways, by changes that required adaptation in the year 2020.
How to use BitLocker correctly
Let’s walk you through how you can use BitLocker, how the technology works behind the scenes, the OS requirements for BitLocker, and everything that you could want to know about this tool!
