We are excited to announce the release of our latest system upgrade, and what a release it is! We listened to your feedback, and based on what we heard from you, this release concentrates on a suite of integrations…
Steven Barnett and his partner met at university, then pursued similar careers in IT, accumulating 18 years of experience between them. They started their own MSP about a year ago in Auckland, New Zealand…
SaaS solutions are often launched with the goal of disrupting an established market niche. However, truly disruptive solutions are rare and difficult to achieve…
University of Washington professor of digital media and global affairs, Philip N. Howard reported on the 2012 efforts of an anonymous researcher to understand just how big the Internet has become…
One of the things that comes up again and again is the need for a MSP to enhance their relationship with clients by engaging more effectively in the role of consultant. Here are 3 pro tips…
LinkedIn currently has over 360 million members. For a lot of professionals, LinkedIn is how business gets done and, increasingly, businesses use the platform to market themselves…
I just had a conversation with a new client who came to Atera after realizing that he had spent over ten thousand dollars a year for the last two years for software packages that he never used…
Today we will focus on a much more interesting and tastier subject! HOT-DOGS! To better understand our love of the humble hot dog, chew on these numbers…
Your clients’ needs have changed and that’s forcing a change in your relationship with them. This can be very daunting, but does it have to be…
A simple investment in remote monitoring and management software will help close security gaps, regardless of the size of your shop…
Atera, which boasts the first completely cloud based, all-in-one software solution for MSP’s, has announced an addition to their board of advisers, former Microsoft Executive Stijn Hendrikse…
The cloud and RMM tools for MSP’s has forced the provider into a circumstance in which the MSP must find new ways to add value to the customer’s experience…
Without hard data, though, it’s hard to know exactly how true any assumptions are. Sometimes, with everything that’s going on in the daily life of a company, it can be hard to differentiate the truth from the noise…
Here are three sure-fire ways to make sure that your organization is providing the kind of high-level service that will set your business apart from the competition…
For a few retailers and financial institutions, 2014 turned out to be expensive and embarrassing! The numbers are magnified by the loss of confidence that can be attributed to stolen social security numbers, email and physical addresses and login credentials…
