Corporate IT in the Spotlight #2: Lekker Food Distributors Ltd
We love nothing more than sitting down with our Aterans and hearing about their dynamic roles and responsibilities…
Looking to Sell Your MSP Business? Here’s A Guide to MSP Buyers or Venture Capitalists
Ready to field offers for selling your MSP business? Here’s everything you need to know about the different MSP buyers
How Online Learning Is Evolving
Remote learning and digital classrooms have been on the rise for years, and the 2020 pandemic accelerated the adoption of e-learning tools and platforms for both schools and businesses. Learn how technology, access, and attitudes are changing toward distance learning.
10 Critical Strategies to Improve Customer Retention and Increase Profits
Customer retention strategies that include personalized marketing, data-driven outreach, customer feedback, and a focus on transparency can facilitate healthy consumer attrition rates and improve customer retention.
What Is Capacity Planning and Why Is it Important for Your Digital Business?
Capacity planning is used to determine and respond to consumer demand. This article will guide digital businesses to understand why they need to implement capacity planning within their business.
How to Future-Proof Your IT Skills
Future-proofing your IT skills means taking steps to anticipate the arrival of new technologies, embracing changes to existing platforms, expanding hard and soft skill sets, and developing a professional IT network.
Is a Hybrid Work-From-Home Model Right for Your Business?
Hybrid work models offer employees the opportunity to split time between an office and a remote work environment. Though a hybrid work-from-home approach isn’t new, it has certainly seen a rise in popularity along with other modern technology trends transforming the workplace. Hybrid work models can be successfully applied to many work environments. Mckinsey…
How to… Remotely Access Mac Devices
There are so many amazing benefits to remote access for both Mac and Windows devices. You can support colleagues or IT clients when working from home, enable easier file transfers and IT troubleshooting, and much more. In our remote working world, it’s become more important than ever to ensure that you can access devices from…
How to automate tasks: helpdesk automation edition
Looking to save time and delight customers by adding automation to your helpdesk activities? Here’s your guide to your first quick wins!
Corporate IT in the Spotlight #1: Dynamic Bradview Roofing
This edition of IT in the spotlight is heading down under! We’re so excited to be speaking with James Clowes, IT Manager at Dynamic Bradview Roofing in Brisbane…
The New Approach to Remote Monitoring and Management for MSPs and IT Professionals in 2021
Managed Service Providers (MSPs) and IT professionals are constantly trying to simplify and streamline their workloads. In this process, they are coming to rely on solutions like Atera
A Guide to Identity Theft for Remote Workers: Prevention Tips and Resources
Surveys from the Bureau of Labor Statistics discuss how telework was on the rise before the COVID pandemic, increased substantially due to the pandemic, and is projected to continue in a post-pandemic and highly digital world.
Scaling Your IT Business – Attract New Clients with This 3-Step Checklist
Growing a business can prove challenging for a number of different reasons. As the market shifts, customer expectations likewise change, and small business owners must be nimble enough to adapt. At Atera, we speak with hundreds of Managed Service Providers (MSPs) and IT service owners like you, on a daily basis to ensure our products…
HIPAA Compliance in the Age of Remote Work and Healthcare
Digitalization — the conversion of traditional media over to digital media — has impacted a variety of industries, including healthcare.
What Is Digital Sustainability and Why Is it Important for Your Business?
Digital sustainability is the use of technologies in everyday business applications to improve the environment.
