MSP in the Spotlight #3: MDH Tech

MSP in the Spotlight gives you the opportunity to learn from other IT service providers, get an insight into their journey in the industry, and better understand the challenges they have faced to get to where they are today. We spoke with Matt Hunn Founder and CEO of MDH Technologies…

MSP in the Spotlight #2: BlueRam

MSP in the Spotlight gives you the opportunity to learn from other IT service providers, get an insight into their journey in the industry, and better understand the challenges they have faced to get to where they are today. We spoke with Ayo Joel-Taiwo, founder & CEO of BlueRam Technology Solutions…

MSP in the Spotlight #1: Abussi

Our new series, MSP in the Spotlight gives you the opportunity to learn from other IT service providers, get an insight into their journey in the industry, and better understand the challenges they have faced to get to where they are today. This time, Craig Sharp from Abussi…

Remote Support Software

Using remote support software with Atera’s RMM software offers you another way to monitor, diagnose and solve customer issues. It will step up your game and make both you and clients happy…

Remote IT Support

Atera provides you with the ability to deliver Remote IT Support to your clients without even needing to actively take over their remote PCs. Read more about this feature…

February 2018 Release is live!

We are happy to announce the February 2018 Atera Release. With this Release, we have directed our focus on delivering better, faster and easier ways to deploy Agents to your client base…

Network Monitoring Software

Network Monitoring is a vital part of any serious RMM tool. It provides you with the ability to monitor applications and devices in real time, and alert you if devices are down or failing, thereby keeping you up to date with all potential issues with your client base…

Managed IT Services Definition

Managed IT services means that you, as an MSP can deliver a list of well-defined services on an ongoing basis, with well-defined “response and resolution times” for a fixed rate or a flat fee to your clients which typically will be small and medium businesses…

IT Automation – The Complete Drill Down

The job role of an MSP has changed tremendously over the last few years. Instead of spending time executing every task manually, you can now harness IT automation tools to create a set of rules that execute repeated processes on a scheduled basis…