RMM is the “remote monitoring and management” of an IT system. The concept enables multi-site businesses to centralize all IT support functions at one location. This opportunity has created the “managed service provider” (MSP) sector…
We were delighted to be joined by so many of you for our ‘End of the Year Fireside Chat’ this week via webinar, and to be able to share what we’ve achieved in 2018, as well as our vision for Q1 of 2019. Here is a quick recap…
MSP in the Spotlight gives you the opportunity to learn from other IT service providers, get an insight into their journey in the industry, and better understand the challenges they have faced to get to where they are today. We spoke with Matt Hunn Founder and CEO of MDH Technologies…
MSP in the Spotlight gives you the opportunity to learn from other IT service providers, get an insight into their journey in the industry, and better understand the challenges they have faced to get to where they are today. We spoke with Ayo Joel-Taiwo, founder & CEO of BlueRam Technology Solutions…
Our new series, MSP in the Spotlight gives you the opportunity to learn from other IT service providers, get an insight into their journey in the industry, and better understand the challenges they have faced to get to where they are today. This time, Craig Sharp from Abussi…
when our customers asked for a live chat and messaging system, we at Atera knew that it was a great idea. Our priority has always been to help you reach your clients and enhance your relationships with them, and this is clearly the natural next step…
The way you on-board new clients can be a real differentiation for Managed Service Providers. Before you can outline the process to your customer however, you need to know what these steps are for yourself…
Migrating services to the cloud can certainly make businesses more efficient and it can save companies a lot of money in both the short and long term. Here are 5 examples of clients for whom the journey to the cloud is long overdue…
The main thing your customers want is peace of mind. They want to know their business is safe and secure from all the cyberattacks they read about in the news and they want to know that you are on top of things…
Using remote support software with Atera’s RMM software offers you another way to monitor, diagnose and solve customer issues. It will step up your game and make both you and clients happy…
Atera provides you with the ability to deliver Remote IT Support to your clients without even needing to actively take over their remote PCs. Read more about this feature…
We are happy to announce the February 2018 Atera Release. With this Release, we have directed our focus on delivering better, faster and easier ways to deploy Agents to your client base…
Network Monitoring is a vital part of any serious RMM tool. It provides you with the ability to monitor applications and devices in real time, and alert you if devices are down or failing, thereby keeping you up to date with all potential issues with your client base…
In order to fully understand what is going on with a client computer, every MSP must have at his/her disposal PC Performance Monitoring Software, also known as PC Hardware Monitoring Software…
In this blog, we will look at Atera’s Patch Management Software capabilities, both manual and automated, which provide full-blown coverage from potential cyber-attacks…
