Mastering Time Management For MSPs

The reality is that 91% of people daydream during meetings and 73% work on other tasks. With constant interruptions from email, social media, and so much more, it’s easy to become one of the masses with an eight second attention span and difficulty focusing…

Highlights from our End of Q1 Fireside Chat Webinar

It was great to see so many of you this week for our quarterly Atera Fireside Chat. We loved letting you know what we’ve achieved in Q1, and giving you a sneak peek into our roadmap for the next few months. For those of you who couldn’t make it, here’s what you missed…

RMM Client User Onboarding

For an MSP, “onboarding” is a two-phase process. First, you need to set up a new client customer in your remote monitoring and management (RMM) system. Then, you need to create an onboarding process for each of the users of the client system. User onboarding requires planning…

IT Asset Management

A key goal of remote monitoring and management is to look after the system of a multi-site company, or for an MSP to support the IT infrastructure of a client company. Keeping everything running smoothly involves taking an inventory of all IT assets and ensuring that they are still within their service lives…

RMM Real-Time Monitoring

Real-time monitoring is the most essential function of remote monitoring and management systems (RMM). In RMM implementations all of the monitoring activities are carried out remotely, with the administrator viewing data about the performance of the monitored system through a browser…

Atera’s January Version is Out!

January 2019 release is out! We’ve been working hard behind the scenes, and are excited to share with you the latest features, fixes, improvements and enhancements for 2019. Learn more about this…