Command Prompt

Avi Vaserman, owner of Canadian MSP Sytex Ltd and an Atera client has been using Command Prompt tool and he liked to share his own experience and success story…

What’s It Really Like to Be A MSP in 2019?

The pain points, the highs and lows, the must-haves and the inside knowledge. With stats from the Comp TIA Industry Outlook Report 2019, as well as the Datto State of the MSP Report for 2019, we take a look at the key takeaways that sum up today’s MSP industry…

GDPR: A Threat to Small MSPs or an Opportunity?

The General Data Protection Regulation, or GDPR, was introduced in all EU countries on 25 May 2018. One year on, there is still confusion about the obligations of the standards. This article will give you a brief overview of the requirements contained in GDPR…

Mastering Time Management For MSPs

The reality is that 91% of people daydream during meetings and 73% work on other tasks. With constant interruptions from email, social media, and so much more, it’s easy to become one of the masses with an eight second attention span and difficulty focusing…

The 5 Top Benefits of 2FA for your MSP Business

You’ve probably heard of 2FA, or two-factor authentication, but are you aware of all the benefits that using 2FA could bring to your MSP company? We’re here to lay it all out for you, so that you can make the most of this must-have feature…

What Are the Essential Tools for Today’s MSP?

The best way for an MSP to maintain high level of service, is to use the best tools that will support integration, giving the MSP less to manage as a business, and optimizing your operations rather than slowing them down…

Highlights from our End of Q1 Fireside Chat Webinar

It was great to see so many of you this week for our quarterly Atera Fireside Chat. We loved letting you know what we’ve achieved in Q1, and giving you a sneak peek into our roadmap for the next few months. For those of you who couldn’t make it, here’s what you missed…

RMM Client User Onboarding

For an MSP, “onboarding” is a two-phase process. First, you need to set up a new client customer in your remote monitoring and management (RMM) system. Then, you need to create an onboarding process for each of the users of the client system. User onboarding requires planning…