Command Prompt
Avi Vaserman, owner of Canadian MSP Sytex Ltd and an Atera client has been using Command Prompt tool and he liked to share his own experience and success story…
Atera enables app-based 2FA, (two-factor authentication) on ALL licenses
Atera decided to enable 2FA on ALL licenses (including trials), regardless of subscription plan. The purpose is to ensure the highest level of security for all customers, because nowadays, it’s a necessity…
What’s It Really Like to Be A MSP in 2019?
The pain points, the highs and lows, the must-haves and the inside knowledge. With stats from the Comp TIA Industry Outlook Report 2019, as well as the Datto State of the MSP Report for 2019, we take a look at the key takeaways that sum up today’s MSP industry…
How to Avoid these 3 Hidden Traps of Decision Making – For You and Your Clients
Here are three of the most common stumbling blocks for making smart decisions, and how you can improve your strategic processes, and encourage your customers to do the same…
Under a Malware Attack Here’s how to Restore your Data from Back-up
Avi Vaserman, owner of Canadian MSP Sytex Ltd shared with us his best-practice analysis for what to do in case of a cyber-attack to restore data as usual. This can be a common issue in the daily work of any MSP, we thought to share Avi’s way of dealing with this matter…
Recap of our Special End of Q2 Fireside Chat – And the Biggest News of the Summer!
We loved seeing so many of you at our recent Fireside Chat, giving us a chance to talk about what’s been happening in the first half of 2019, our recent customer success stories and some big news about what’s coming this summer. If you missed us live, here’s a quick recap…
GDPR: A Threat to Small MSPs or an Opportunity?
The General Data Protection Regulation, or GDPR, was introduced in all EU countries on 25 May 2018. One year on, there is still confusion about the obligations of the standards. This article will give you a brief overview of the requirements contained in GDPR…
Mastering Time Management For MSPs
The reality is that 91% of people daydream during meetings and 73% work on other tasks. With constant interruptions from email, social media, and so much more, it’s easy to become one of the masses with an eight second attention span and difficulty focusing…
The 5 Top Benefits of 2FA for your MSP Business
You’ve probably heard of 2FA, or two-factor authentication, but are you aware of all the benefits that using 2FA could bring to your MSP company? We’re here to lay it all out for you, so that you can make the most of this must-have feature…
What Are the Essential Tools for Today’s MSP?
The best way for an MSP to maintain high level of service, is to use the best tools that will support integration, giving the MSP less to manage as a business, and optimizing your operations rather than slowing them down…
When Bigger isn’t Better: Understanding Ownership by Private Equity Firms
A break/fix solution is a simple first step to forge connections, get your foot in the door, and start making your expertise understood. But don’t let the first step be where you stay. With the right amount of nurturing, you can convert this client from break/fix to a monthly retainer…
Taking the Plunge. It’s in Your Best Interests to Ditch Your Break/Fix Clients
A break/fix solution is a simple first step to forge connections, get your foot in the door, and start making your expertise understood. But don’t let the first step be where you stay. With the right amount of nurturing, you can convert this client from break/fix to a monthly retainer…
Highlights from our End of Q1 Fireside Chat Webinar
It was great to see so many of you this week for our quarterly Atera Fireside Chat. We loved letting you know what we’ve achieved in Q1, and giving you a sneak peek into our roadmap for the next few months. For those of you who couldn’t make it, here’s what you missed…
Connecting the Pieces: 5 Reasons that MSP’s should be Integrating their Core Systems
Both PSA and RMM tools have become integral elements of running a Managed Service Provider (MSP) operation. But following our theory of integration providing more bang for your buck, are you missing a trick by keeping them separate. Here are 5 reasons to consider…
RMM Client User Onboarding
For an MSP, “onboarding” is a two-phase process. First, you need to set up a new client customer in your remote monitoring and management (RMM) system. Then, you need to create an onboarding process for each of the users of the client system. User onboarding requires planning…
